Host

Oceanside, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.75 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

World-class training

global opportunities

Health Insurance

Dental Insurance

Vision Insurance

family meals

rewards and recognition

staff discount

Job Description

Zuma San Diego is an exciting new addition to the vibrant culinary scene of the West Coast, bringing their world-renowned contemporary Japanese dining experience to the heart of San Diego. Zuma is part of a global brand known for its exquisite Robata grills and meticulously crafted atmosphere, delivering dining experiences that celebrate mastery, energy, and hospitality. As a leader in upscale dining, Zuma focuses on every detail from the finest ingredients to the unmatched ambiance, effectively creating a dynamic and welcoming environment for both guests and team members alike.

Joining Zuma San Diego as a Host/Hostess/Receptionist offers you the o... Show More

Job Requirements

Previous experience as a host or similar role in a high-end restaurant hotel or hospitality establishment
ability to communicate effectively with guests and team members
proficiency in reservation systems such as SevenRooms preferred
ability to work flexible hours including evenings weekends and holidays
exceptional interpersonal and customer service skills
capable of managing guest flow and waitlists efficiently

Job Qualifications

Previous experience as a host or similar role in a high-end restaurant hotel or hospitality establishment
experience working with SevenRooms or other reservation systems preferred
naturally friendly customer-oriented and skilled at creating memorable dining experiences
a natural team player who is at home working in sync with a large team
a genuine love for culinary experiences and a passion for Japanese cuisine
ability to work flexible hours including evenings weekends and holidays as required

Job Duties

Welcome guests upon arrival with a friendly greeting and escort them to their designated table ensuring a positive first impression
assist in managing the waitlist and seating chart optimizing table turnover and accommodating guest preferences in the absence of the Maitre D' or Reception Manager
provide accurate wait time estimates and manage guest expectations during peak dining hours
handle phone calls and inquiries for guests with to-go orders where applicable special requests and provide general information about the restaurant
maintain a tidy and organized host stand area including menus reservation books and guest amenities
assist with various tasks as needed including seating guests in the bar area helping with coat check and directing guests to restrooms

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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