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Job Overview
Employment Type
Hourly
Compensation
Salary
Range $35,500.00 - $50,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Thrive Restaurant Group is a family-owned restaurant company that has thrived for over 50 years, building a solid reputation for its commitment to community and hospitality. Known best for its operation of Applebee's locations under the moniker Legacy Apple, the group embodies a strong local presence and actively engages in philanthropic activities such as supporting high school proms and raising funds for children battling cancer, with contributions exceeding $5 million. Their guiding principle, "Be a Good Neighbor," highlights their mission to influence lives positively, both for those working within the company and the broader communities they serve.
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The role ... Show More
Job Requirements
- Previous experience in a casual dining restaurant
- Minimum one years of experience in a supervisory role
- Able to make decisions
- Able to identify and resolve problems
- Able to guide, direct, and motivate staff
- Able to plan and prioritize tasks
- Able to teach and train staff
- Able to monitor processes, materials, and resources
- Able to operate, repair, and maintain equipment
- Able to perform administrative tasks
- Knowledge of food safety and sanitation practices and regulations
- Able to deal with confidential information and/or issues using discretion and good judgment
Job Qualifications
- Previous experience in a casual dining restaurant
- Minimum one years of experience in a supervisory role
- Able to make decisions
- Able to identify and resolve problems
- Able to guide, direct, and motivate staff
- Able to plan and prioritize tasks
- Able to teach and train staff
- Able to monitor processes, materials, and resources
- Able to operate, repair, and maintain equipment
- Able to perform administrative tasks
- Knowledge of food safety and sanitation practices and regulations
- Able to deal with confidential information and/or issues using discretion and good judgment
Job Duties
- Lead and oversee the operation of the restaurant dining room and kitchen
- Assist the managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles
- Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service
- Foster team cohesiveness and positive team working environment
- Oversee opening and closing activities
- Ensure excellent customer service
- Ensure cleanliness and sanitation
- Ensure compliance with all health, safety, and hygiene standards and policies
- Ensure compliance with all security procedures
- Ensure compliance with all alcoholic beverage regulations
- Monitor and assist with team member duties during peak times to expedite service
- Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards
- Investigate and resolve guest complaints regarding food quality, service, or accommodations
- Report personnel problems to managers including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code
- Adhere to state and federal regulations
- Explore opportunities to add value and make a difference through job accomplishments
- Learn and train about restaurant management by updating job knowledge through participation in educational opportunities
- reading professional publications
- maintaining personal networks
- participating in professional organizations
- Perform manual service or maintenance tasks as needed
- Learn administrative and accounting duties according to standard company policy, including forecasting, scheduling, budgeting, labor management, inventory management, and more
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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