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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $24.63
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Travel opportunities
Paid Time Off
Employee assistance program
Uniforms and shoes
Meal and coffee on shift
Referral program
Job Description
citizenM is a modern, innovative hotel brand committed to redefining hospitality with a fresh approach to service and guest experience. Known for its stylish and tech-savvy properties, citizenM caters to travelers who appreciate a seamless blend of design, comfort, and cutting-edge technology. Unlike traditional hotels, citizenM operates with a self-check-in system, eliminating front desks and empowering guests to take control of their own arrival process. This bold approach is matched by the vibrant and inclusive culture cultivated within its teams worldwide, where individuality, creativity, and genuine care form the foundation of every guest interaction. citizenM is a 24/7 operation and... Show More
Job Requirements
- A United States citizen or have appropriate authorization to work in the United States
- Able to travel for training purposes
- Able to work overnight shifts from 11:00 PM to 7:30 AM
- Able to work weekends
- Curious and smart thinker with attention to detail
- Open and empathetic towards diverse people and perspectives
- Commitment to creating positive change
Job Qualifications
- Fluent in English
- Passionate attitude with collaboration and optimism
- Genuine interpersonal skills to treat all people as you would treat your best friends
- Ability to multitask across various responsibilities
- Knowledge of or willingness to learn property management systems
- Hospitality experience preferred but not required
- Excellent communication skills
Job Duties
- Making sure everyone gets a warm welcome as soon as they walk in
- Helping guests at the self check-in kiosks
- Preparing and serving hot and cold breakfast and meals
- Being a kitchen hero - dishwashing, kitchen cleaning, food handling and cooking
- Brewing delicious coffee or mixing a signature cocktail
- Being a secret concierge to the city, answering guests' questions about the best places to visit, eat, shop or party
- Maintaining the living room and cleaning canteenM, arranging food displays for the following shift
- Helping guests with any requests or demands regarding facilities
- Handling reservations in the property management system (PMS), including the daily night audit
- Holding the keys to the castle - responsible for operations during night shifts
- Taking care of guests including in emergency situations
Job Criteria
Experience
No experience required
Job Location
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