Hospitality Manager - Calabasas

Jon & Vinny's is a renowned fast-paced, high-volume all-day restaurant serving multiple communities in Los Angeles, operating seven days a week. The establishment is celebrated for its welcoming atmosphere, delicious food, exceptional wine, and cocktail offerings, making it a beloved neighborhood favorite. Jon & Vinny's caters to a diverse range of guests, from families and friends to first dates and special celebrations, focusing on creating joyful dining experiences filled with comforting food, great wine, and a vibrant ambiance. The restaurant is committed to delivering hospitality that makes every guest feel like a VIP, with a strong emphasis on teamwork, quality, and community connection. The culture at Jon & Vinny's is defined by core values including hospitality, intention, respect, teamwork, determination, and readiness, all of which contribute to an environment of kindness, integrity, and mutual support among employees and towards guests.

The Hospitality Manager at Jon & Vinny's is an entry-level salaried management role requiring a commitment of 50 hours per week. This critical position supports the day-to-day front-of-house operations, emphasizing service execution, team training, and beverage program standards. The manager plays a pivotal role in ensuring positive guest experiences through maintaining cleanliness, readiness of the facility, and fostering a professional and positive work environment. As a bridge between hourly staff and senior leadership, the Hospitality Manager embodies the spirit of Jon & Vinny's hospitality, leading by presence, intention, and accountability. This role is ideal for individuals passionate about service, motivated by training others, and eager to grow their leadership skills within a dynamic and growing hospitality brand. Responsibilities include mastering and enforcing service protocols, overseeing guest relations, collaborating with events and guest relations teams, managing food and beverage knowledge including cocktails, coffee, and wine, training and coaching staff, supporting operational cleanliness and administrative tasks, and addressing other duties as assigned. The role requires an individual who can maintain high service standards, manage team dynamics positively, respond to guest needs promptly, and contribute to the overall success of the restaurant.