Hospitality & Operations Leader for High-Volume Dining

Lucky Strike Entertainment is a dynamic and popular entertainment venue based in San Jose, California, known for providing a lively atmosphere combining food, drinks, and fun activities such as bowling and arcade games. The company prides itself on creating memorable experiences for guests by blending excellent hospitality with exciting entertainment options. As part of a leading entertainment brand, Lucky Strike offers guests a unique social setting that is perfect for casual dining, drinks, and recreational activities. This establishment attracts a diverse clientele looking to relax, celebrate, or enjoy a night out with friends and family.

We are currently seeking a motivated and experienced Restaurant and Operations Manager to join our dedicated team. This pivotal role will oversee the seamless operation of our food and beverage services, bar, bowling lanes, and arcade across all shifts. The ideal candidate will take pride in providing hands-on leadership, ensuring every aspect of the guest experience meets high standards of quality and hospitality. This position requires managing and building a team capable of delivering consistent, memorable service that enhances guest satisfaction and loyalty.

As the Restaurant and Operations Manager, you will be responsible for supervising labor schedules, implementing cost control measures, managing inventory, and driving daily sales targets to support the financial goals of the venue. Your leadership will directly impact the team’s performance and the overall guest experience by coaching and mentoring hourly staff members to deliver top-notch service. Flexibility and adaptability are essential, as you will need to fill various floor roles as necessary to ensure smooth operations during your shifts.

This role demands availability during nights and weekends, reflecting the typical operating hours of an entertainment venue focused on evening social activities. A passion for hospitality and guest interaction is crucial, as well as the ability to thrive in a fast-paced, dynamic environment. By combining operational management skills with a genuine enthusiasm for guest services, you will help cultivate an energetic and welcoming environment that resonates with our guests.

Joining Lucky Strike means becoming part of a collaborative team dedicated to excellence in hospitality and entertainment. We offer a supportive work environment where your leadership skills can grow and where you play a key role in elevating the guest experience. If you have a knack for multitasking, managing diverse operations, and inspiring a team to perform at their best, this is an exciting opportunity to be part of a beloved entertainment destination in San Jose.