
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a renowned full-service hotel company known for its commitment to quality, integrity, and exceptional guest experiences. With a strong culture built around their five Cornerstones—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality values its associates and strives to create a work environment where every team member feels respected and valued. Their dedication to an Associate First policy ensures personal and professional development, alongside a vibrant workplace culture that promotes growth and engagement. By joining Concord Hospitality, associates become part of a company that cares deeply about their career advancement and well-being.
The Morning Hospitality Ambassador role, specifically as a Concierge and Breakfast Attendant at Concord Hospitality, is a vital position focused on enhancing the guest experience from the very start of the day. This role includes greeting guests with a warm smile and positive attitude, setting a welcoming tone for their visit, and serving as a knowledgeable local guide who can provide excellent restaurant, entertainment, and directional advice. Scheduled from 5:45 a.m. to 12:00 p.m., this position offers an hourly wage of $16–$17. The successful candidate will demonstrate a passion for service, a can-do attitude, and a genuine interest in engaging with guests to make their stay memorable.
As the first point of contact for many guests, the Breakfast Attendant plays a pivotal role by maintaining cleanliness in the dining area, restocking food and supplies, and ensuring everyone receives attentive and efficient service. This role requires continuous area maintenance to provide a consistent and pleasant breakfast experience regardless of when guests arrive. In addition to hospitality tasks, the Concierge-Breakfast Attendant is expected to be well-informed about local amenities such as grocery stores, post offices, highways, and entertainment, thereby becoming an invaluable resource for guests planning their day.
Concord Hospitality offers full-time associates a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability options, 401K plans, tuition assistance, discounted hotel rates, and opportunities for training and career growth. The company prides itself on its inclusive and supportive work culture, offering associates the opportunity to be part of a fun and collaborative team. Candidates who are passionate about hospitality, take pride in their work, and possess a high sense of responsibility will find this role excellently suited to their skills and aspirations. Concord Hospitality is also an equal opportunity employer committed to diversity and maintaining a drug-free workplace, ensuring a respectful and professional environment for all employees.
The Morning Hospitality Ambassador role, specifically as a Concierge and Breakfast Attendant at Concord Hospitality, is a vital position focused on enhancing the guest experience from the very start of the day. This role includes greeting guests with a warm smile and positive attitude, setting a welcoming tone for their visit, and serving as a knowledgeable local guide who can provide excellent restaurant, entertainment, and directional advice. Scheduled from 5:45 a.m. to 12:00 p.m., this position offers an hourly wage of $16–$17. The successful candidate will demonstrate a passion for service, a can-do attitude, and a genuine interest in engaging with guests to make their stay memorable.
As the first point of contact for many guests, the Breakfast Attendant plays a pivotal role by maintaining cleanliness in the dining area, restocking food and supplies, and ensuring everyone receives attentive and efficient service. This role requires continuous area maintenance to provide a consistent and pleasant breakfast experience regardless of when guests arrive. In addition to hospitality tasks, the Concierge-Breakfast Attendant is expected to be well-informed about local amenities such as grocery stores, post offices, highways, and entertainment, thereby becoming an invaluable resource for guests planning their day.
Concord Hospitality offers full-time associates a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability options, 401K plans, tuition assistance, discounted hotel rates, and opportunities for training and career growth. The company prides itself on its inclusive and supportive work culture, offering associates the opportunity to be part of a fun and collaborative team. Candidates who are passionate about hospitality, take pride in their work, and possess a high sense of responsibility will find this role excellently suited to their skills and aspirations. Concord Hospitality is also an equal opportunity employer committed to diversity and maintaining a drug-free workplace, ensuring a respectful and professional environment for all employees.
Job Requirements
- High school diploma or equivalent
- Prior customer service or hospitality experience preferred
- Ability to work early morning shifts between 5:45 a.m. and 12:00 p.m.
- Positive attitude and strong interpersonal skills
- Ability to stand for extended periods
- Ability to maintain cleanliness and organization
- Basic knowledge of local area amenities and attractions
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Friendly, outgoing personality with a passion for serving others
- Ability to work early morning hours
- Knowledge of local area and attractions is a plus
- Ability to work well in a team environment
Job Duties
- Maintain a clean dining room, service area, and food and beverage hallways
- Provide professional, competent, and prompt service with attention to guest needs
- Arrive to work in uniform with a smile and can-do attitude
- Restock food and supplies as needed to ensure consistent service
- Continuously clean the area to provide all guests the same experience regardless of their breakfast arrival
- Be knowledgeable on the general area and engage in conversation with guests on plans for the day
- Communicate to management any guest concerns that need to be addressed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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