Hospital Valet Attendant - AM/PM - Open Availability [Weekends Required] - Hourly + Tips = $15-$18/HR Potential - UF Shands & Hotel Eleo

Towne Park is a leading provider of parking and hospitality services, dedicated to enhancing the guest experience through exceptional service and attention to detail. With a robust presence in various locations, Towne Park focuses on delivering professional, friendly, and efficient valet and guest service operations that ensure every guest feels valued and well cared for. The company prides itself on its commitment to safety, customer satisfaction, and operational excellence, making it a trusted name in the hospitality and parking service industry. Towne Park offers competitive compensation and benefits, reflecting its dedication to its employees' well-being and professional growth.

The Guest Service Associate role at Towne Park is a vital position responsible for delivering exceptional hospitality services to guests by providing attentive, friendly, and efficient assistance. This includes parking and retrieving guest vehicles promptly and safely, helping guests with their luggage during arrival and departure, and providing relevant information and support to enhance the overall guest experience. The role requires individuals who are personable, professional, and proactive in ensuring guest needs are met with courtesy and respect.

The Guest Service Associate maintains a pleasant and professional demeanor at all times, greeting guests warmly and using their last names to personalize interactions. The associate is responsible for executing essential valet duties such as cautious vehicle handling, issuance of claim checks, and managing ticket information accurately to ensure operational integrity. Assistance with bell services, including luggage handling and storage, forms a critical part of the duties, demonstrating Towne Park's focus on comprehensive guest care.

Beyond vehicle management, the Guest Service Associate acts as a knowledgeable resource for guests, providing directions, coordinating taxi services, making reservations, and offering information about local attractions and amenities available at the facility. The position also involves shuttle services and timely delivery of messages and guest amenities, all aimed at enhancing convenience and satisfaction.

Towne Park's commitment to competitive and fair compensation is reflected in the base hourly pay of $11.50 plus tips ranging between $4 and $7 per hour. The role follows AM and PM work schedules, fitting into the operational needs of the locations served. Benefits for eligible employees include accident, critical illness, hospital indemnity insurance, telemedicine services, and enrollment in a 401k retirement savings plan, supporting the overall health and financial security of team members.

This role requires physical stamina and the ability to work in varied weather conditions since the majority of tasks are outdoors. Associates need to be capable of lifting significant weight occasionally, walking, standing for extended periods, and performing tasks that require dexterity and balance. A valid driver’s license relevant to the work location is necessary to perform the driving components securely and competently. The ability to operate a manual transmission vehicle and perform parallel parking is highly desirable, reflecting the specialized nature of the position.

Overall, the Guest Service Associate position at Towne Park offers an engaging opportunity for individuals who enjoy hospitality, customer service, and safe vehicle handling in a dynamic environment. Employees play a crucial role in shaping the first and last impressions guests have of their stay, directly impacting the reputation and success of Towne Park’s service offering. The company fosters a supportive work culture that encourages reliability, respect, and excellence in all guest interactions.