Health Information Specialist II

Datavant is a leading data collaboration platform dedicated to transforming healthcare by making health data secure, accessible, and actionable. Trusted by a variety of organizations across the healthcare ecosystem, including providers, health plans, researchers, and life sciences companies, Datavant plays a pivotal role in connecting and utilizing health data to improve patient outcomes and propel innovations such as artificial intelligence in healthcare. The company's mission centers on enabling better health solutions by securely facilitating data exchange, which supports everything from fulfilling individual patient requests for medical records to enabling large-scale healthcare analytics. Datavant fosters a driven, collaborative work environment where team members, known as Datavanters, are passionate about creating transformative change within the healthcare sector.

This particular role focuses on processing all release of information (ROI) requests, specifically medical record requests, in a timely, accurate, and efficient manner. The position requires safeguarding patient privacy by ensuring compliance with HIPAA regulations and company policies, protecting sensitive medical information against unauthorized access or disclosures. As an intermediate-level role requiring at least one year of Health Information Management (HIM) experience, the position involves training staff at the entry level (HIS I) and providing detailed reports to management or facilitating facilities. The role is classified as full-time, requiring working hours Monday through Friday from 8:00 am to 4:30 pm, with a hybrid working model requiring physical presence in Miami, FL three to four times per week.

The responsibilities include front desk processing of medical record requests, providing excellent customer service, and maintaining the confidentiality and accuracy of patient health records. The incumbent will be expected to handle multiple tasks, including preparing patient charts, converting paper records to digital images, responding to requests both internally and externally, and assisting with administrative duties such as faxes, mail, and scheduling pickups. They will also play a significant role in team operations, acting as a lead for HIS I staff training, participating in project teams to enhance operational strategies, and consistently applying medical privacy regulations.

Datavant emphasizes strong customer service skills, proficiency in Microsoft Office applications like Word and Excel, and comfort working in a high-volume production environment. Applicants should have medical office experience and a willingness to learn and grow within the organization. This role also requires professional communication skills in English, strong data entry capabilities, attention to detail, and the ability to manage multiple priorities with minimal supervision.

Employees in this role benefit from a comprehensive benefits package including paid time off, health, vision, and dental insurance, a 401k savings plan, and tuition assistance. There are tremendous growth opportunities available both locally and nationwide, supporting career advancement for dedicated team members within Datavant. The company also maintains a strong commitment to diversity, equal employment opportunity, and reasonable accommodation for individuals with disabilities. Specific health screenings and vaccinations may be required for some clients, and the company does not offer employment sponsorships for this position. By joining Datavant, employees contribute to a forward-thinking healthcare data environment where security, innovation, and quality service drive improved health outcomes.