Head of Food & Beverage Outlets

InterContinental Hotels Group (IHG) is a global leader in the hospitality industry known for operating a broad portfolio of hotel brands worldwide. With a strong commitment to delivering exceptional guest experiences and maintaining high standards of service, IHG continues to set benchmarks in the hospitality sector. The company is renowned for its diverse range of hotels, from luxury to boutique and full-service properties, catering to a wide range of travelers. IHG fosters a culture of innovation, inclusivity, and growth for its employees, making it a preferred employer in the hotel management industry.

Hotel Indigo Los Angeles, a part of the IHG family, embodies the boutique essence with a local touch, offering guests a unique and inspired stay that reflects the vibrant culture of Los Angeles. Hotel Indigo blends stylish design, personalized service, and a commitment to sustainability, setting it apart in the competitive hospitality market.

The Director of Outlets at Hotel Indigo Los Angeles plays a pivotal role in the hotel's food and beverage operations. This full-time position involves overseeing daily outlet operations to ensure seamless service and enhance guest satisfaction. The director is accountable for managing all aspects of food and beverage outlets, including restaurants, bars, and room service, ensuring compliance with brand standards and operational excellence.

In this leadership role, the director will build and lead a dedicated team, fostering a positive work environment that motivates managers and staff to achieve high performance. They will implement strategic initiatives aimed at maximising revenue, controlling costs, and maintaining the highest quality of service. This role requires strong multitasking skills to efficiently handle operational demands and guest relations simultaneously.

Candidates should hold a relevant bachelor’s degree and demonstrate supervisory experience in food and beverage management within the hospitality industry. Certifications in alcohol awareness and food service safety are essential, ensuring compliance with regulatory standards and promoting a safe and responsible service environment.

This role offers a competitive salary and a suite of benefits, reflecting IHG’s commitment to rewarding excellence and supporting employee wellbeing. Joining Hotel Indigo Los Angeles as the Director of Outlets provides an exciting opportunity to contribute to a prestigious brand, lead a dynamic team, and advance one’s career in a vibrant city setting.