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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
The Head Housekeeper position is offered at a hotel, an establishment that operates within the hospitality industry focusing primarily on providing lodging, guest services, and ensuring a comfortable and clean environment for travelers. Hotels vary in size and style, and this particular role involves active management responsibilities over the housekeeping department, which is central to maintaining the quality and cleanliness of guest rooms and public spaces. The hospitality business demands great flexibility, adaptability, and a hands-on approach from management staff. This is reflected in the Head Housekeeper role which not only includes supervising cleanliness but also performing hands-on tasks such... Show More
Job Requirements
- High school diploma or equivalent
- Previous hotel experience in a housekeeping or management role preferred
- Ability to perform physical activities including walking, standing, lifting up to 50 pounds, bending, and stooping
- Ability to work flexible schedules reflecting business needs
- Must maintain a neat, clean, and well-groomed appearance
- Ability to communicate effectively in English
- Willingness to comply with hotel rules and policies
- CPR certification and first aid training preferred
Job Qualifications
- High school diploma or equivalent
- Some college education preferred
- Previous hotel housekeeping or management experience preferred
- Strong leadership and organizational skills
- Excellent communication skills in English
- Ability to provide clear direction and guidance
- Knowledge of health and safety regulations in hospitality
- Ability to maintain positive working relationships with management and employees
- Ability to exercise judgment and control staff performance
Job Duties
- Inspect all guestrooms before they are made available to new guests
- Maintain cleanliness in accordance with standards set by the hotel, local health authorities, and franchise requirements
- Stay informed about franchise, management, and health department regulations
- Ensure guest satisfaction within established guidelines
- Assist other hotel departments as needed
- Maintain cooperation and coordination with other departments
- Recruit, hire, train, direct, discipline, and encourage staff morale
- Provide guidance to line employees through meetings, training, coaching, counseling, and scheduling
- Improve employee performance through daily visual and written training
- Perform record keeping and information maintenance
- Schedule department staffing to ensure efficiency and cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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