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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Career advancement opportunities
Job Description
H-E-B is a leading supermarket chain known for its commitment to providing high-quality products and exceptional customer service. With locations throughout various regions, H-E-B prides itself on creating a welcoming and efficient shopping experience for its customers. The company fosters a culture of teamwork, respect, and continuous improvement, making it a preferred employer in the retail grocery sector. H-E-B emphasizes employee growth and development, offering comprehensive training and advancement opportunities to help its team members succeed.
The Food Service Representative role at H-E-B is a dynamic and customer-focused position designed to maintain a well-stocked and visually appealing department while delive... Show More
The Food Service Representative role at H-E-B is a dynamic and customer-focused position designed to maintain a well-stocked and visually appealing department while delive... Show More
Job Requirements
- 18 years of age or older
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- high school diploma or GED or equivalent
- completion of company orientation
- food safety and sanitation training upon hire
- ability to function in a fast-paced retail environment
- ability to work with customers and stay attentive to their needs
- capability to perform physical tasks including lifting weights (varying by department), standing, walking, reaching, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing and pulling
- willingness to work under conditions that may include exposure to wet, cold, hot environments and loud noise
Job Qualifications
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- high school diploma or GED or equivalent
- completion of company orientation
- food safety and sanitation training upon hire
Job Duties
- provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products and assists them with selections
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, rotates, and culls products for poor quality
- assists in technical areas as needed such as basic set-up and clean-up processes
- uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- cleans and sanitizes display cases
- operates and maintains equipment properly
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- takes care of service counter customers
- uses ordering system applications
- performs inventory management processes
- ensures catering orders are prepared and ready in time for customer pickup
- performs all sanitation and maintenance tasks for deli slicers
- serves and packages products at customer request
- educates customers on preparation and reheating instructions of prepared foods
- prepackages condiments for prepared food items
- cuts, slices, dices, chops food in preparation for chef
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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