Cameron Mitchell Restaurants LLC logo

GUEST SERVICES/HOST - DENVER LARIMER SQUARE

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.29 - $23.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid sick leave
flexible scheduling
Employee Discounts
inclusive work environment

Job Description

Ocean Prime is a renowned dining establishment under the Cameron Mitchell Restaurants family, known for delivering exceptional hospitality and upscale dining experiences. With a commitment to genuine service and high standards, Ocean Prime has become a respected name in the restaurant industry, dedicated to creating memorable moments for every guest who walks through its doors. As part of the broader Cameron Mitchell Restaurants group, Ocean Prime benefits from a strong reputation for quality, team development, and a focus on associate well-being. This makes Ocean Prime an excellent choice for individuals seeking a rewarding career in the hospitality sector where professional growth and a positive work culture are prioritized.

The role of Host at Ocean Prime plays a vital part in shaping guest experiences from the very first point of contact. The Host is responsible for creating a welcoming and positive first impression, both over the phone and in-person, ensuring that every guest feels valued and appreciated. This position entails managing the seating arrangement in the dining room to optimize the flow of service, maximize guest satisfaction, and support sales opportunities effectively. By maintaining a warm and engaging attitude, the Host helps to cultivate "raving fans" not only among guests but also associates, purveyors, business partners, and the surrounding community.

This opportunity offers dynamic interaction with diverse groups of people and provides a platform for individuals who take pride in hospitality and teamwork. Ocean Prime fosters an inclusive, fun, and creative work environment where employees can thrive. The company supports quick advancement opportunities, enabling team members to progress in their careers rapidly based on merit and performance. Additionally, associates enjoy significant benefits such as health insurance options for full-time employees, a generous 50% discount at any of the more than 60 restaurants within the Cameron Mitchell family, plus flexible scheduling, paid time off, paid sick leave, and Paid Healthy Emergency Leave (PHEL). The restaurant also closes for seven major holidays, allowing employees time to rest and celebrate with family and friends.

The Host position demands professionalism, punctuality, and adherence to the company's presentation standards, including uniform maintenance and personal hygiene. It also requires cooperative teamwork, effective communication, and a genuine approach to hospitality. Success in this role is driven by a positive attitude embodied by Ocean Prime's "Yes is the Answer!" mentality, which encourages problem-solving and a commitment to guest satisfaction. The Host will actively contribute to a culture that values leadership, kindness, positivity, and a strong sense of community and family.

Ocean Prime is committed to health, safety, and sanitation protocols, ensuring a secure environment for both guests and associates. This role requires knowledge of emergency procedures and adherence to all relevant guidelines and standards. The hourly wage for this position ranges from $18.29 to $23.00, reflecting the importance of the role within the restaurant team. As an Equal Opportunity Employer, Cameron Mitchell Restaurants celebrates diversity and is dedicated to fostering an inclusive workplace where all associates feel welcomed and supported.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights and weekends
  • Strong customer service skills
  • Positive and genuine hospitality approach
  • Ability to handle guest complaints professionally
  • Maintain punctuality and reliable attendance
  • Adhere to uniform and grooming standards
  • Follow safety and sanitation protocols

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in guest services or hospitality valued
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Demonstrated leadership qualities
  • Positive attitude and approach to guest service
  • Teamwork-oriented mindset
  • Knowledge of safety and sanitation practices

Job Duties

  • Report to work on time as scheduled
  • Maintain uniform according to restaurant requirements
  • Exhibit positive personal hygiene during all shifts
  • Exemplify hospitality standards and answer guest inquiries
  • Handle guest requests and complaints prioritizing satisfaction
  • Cooperate with management and coworkers to assist with duties
  • Communicate suggestions for improvement positively
  • Follow all safety, health, and sanitation guidelines
  • Report unsafe conditions and use equipment properly
  • Know emergency procedures
  • Perform all duties according to associate handbook standards

Job Criteria

Experience

No experience required


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