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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $36.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee assistance program
flexible schedule
Professional development opportunities
Job Description
Banner Health is one of the largest nonprofit health systems in the United States, widely recognized for its commitment to providing high-quality healthcare with compassion and innovation. Known for its stability, comprehensive services, and values-driven approach to health, Banner Health offers an environment where professionals can advance their careers while making a meaningful difference in the lives of their communities. Banner Health Center Plus in Glendale, Arizona, represents the organization's vision for the future of healthcare by providing accessible, seamless care through modern technology and a patient-centered design. The Center Plus facility offers advanced medical technology and spacious, welcoming environments... Show More
Job Requirements
- High school diploma or GED or equivalent working knowledge
- Ability to handle ongoing face-to-face contact with patients, guests and staff
- Excellent oral communication and listening skills to effectively interact pleasantly and calmly with patients, guests, and staff
Job Qualifications
- High school diploma or GED or equivalent working knowledge
- Excellent oral communication and listening skills to interact pleasantly and calmly with patients, guests, and staff
- Additional related education and/or experience preferred
Job Duties
- Meet, greet and assist patients and guests and provide general information regarding services, the facility, and geographical area
- Respond to special requests from patients, customers, and guests
- make special arrangements to ensure unique needs are met
- assist patients and guests with scheduling transportation or other services as needed
- Gather, summarize and provide information to patients and guests about the property and surrounding area amenities and establishments
- Coordinate patient needs with other departments or areas
- contact appropriate individual or department as necessary to resolve patient requests
- Coordinate access to care delivery areas, perform visitor authorization procedures, serve as liaison between visitors and staff, relay visitor concerns to staff, and coordinate visitor support services
- Answer phone calls, transfer calls, take messages and relay messages and information as needed
- Provide tours of the facility and escort customers to appropriate areas within the facility
- Perform functions within established parameters, assisting patients, families, and the community at large with minimal supervision based on training and policies provided
- Assist with patient and guest inquiries to ensure a positive experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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