You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Guest Services Event Staff - Bowery Presents | Under the K Bridge
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.31
Work Schedule
Weekend Shifts
Benefits
Part-time Benefits
flexible schedule
Professional development opportunities
Employee Discounts
ACA qualifying benefits
Job Description
AEG is a global leader in the sports and live entertainment industry with a rich legacy of over 20 years. The company operates more than 300 venues worldwide and annually hosts over 160 million guests, promoting upwards of 10,000 shows and presenting more than 22,000 events. AEG is recognized for its commitment to innovation, artistry, and community, leveraging its extensive portfolio, including leading sports franchises, marquee music brands, integrated entertainment districts, a premier ticketing platform, and global sponsorship activations, to create unforgettable experiences that propel the world to cheer. The company has a strong focus on building a diverse and... Show More
Job Requirements
- High school diploma or its equivalency
- Minimum of 1 year related work experience for ID Checker/Ticket Scanner
- 2-4 years experience working in a fast-paced environment for Guest Services Ambassador
- Ability to work efficiently in a fast-paced environment
- Strong commitment and willingness to provide excellent customer service
- Maintain neat, clean, and professional appearance
- Possess strong interpersonal and communication skills
- Sound judgment and able to make sound decisions
- Available to work evenings, weekends, and holidays
- Ability to work long, irregular hours as dictated by events and schedule
- Ability to remain calm and focused in challenging environments
- Ability to work as part of a team and follow protocols/directives
Job Qualifications
- High school diploma or its equivalency
- Minimum of 1 year related work experience for ID Checker/Ticket Scanner
- 2-4 years experience working in a fast-paced environment for Guest Services Ambassador
- Ability to work efficiently under pressure and multi-task
- Strong commitment to excellent customer service
- Strong interpersonal and communication skills
- Sound judgment and ability to make sound decisions
- Ability to work as part of a team and follow protocols/directives
- Maintain professional appearance and etiquette with guests and staff
- Demonstrated competency in non-judgmental and compassionate care service for Ambassador
Job Duties
- Check IDs of individuals attending the event
- Organize and distribute 21+ and VIP wristbands
- Be familiar with state and federal laws surrounding valid forms of ID for entry and alcohol purchases
- Report any activities or behaviors that conflict with facility/event policy or code of conduct
- Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s)
- Communicate professionally with building staff, guests, and supervisors on important information
- Work to effectively accommodate guests with disabilities while complying with facility/event ADA requirements
- Oversee designated areas of the event to ensure operational needs are covered and guests are welcomed
- Provide information to guests and escort guests who need assistance to designated areas
- Serve as a physical presence by promoting values of equity, safety, and inclusion
- Prepare to escalate situations for patrons and dispatch to medical and security when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: