Guest Services and Sales

Cracker Barrel is a welcoming restaurant and retail company that has become a cherished fixture across the United States since its founding in 1969. Known for its classic Southern hospitality, Cracker Barrel offers guests a unique blend of delicious homestyle meals and an inviting retail store filled with nostalgic finds and gifts. With over 70,000 team members nationwide, the company is recognized for creating warm, memorable experiences that go beyond just food and shopping – it’s about making every visit feel like coming home. Cracker Barrel prides itself on its commitment to quality, community, and creating an environment where employees and guests alike feel valued and appreciated. As a company deeply rooted in tradition yet constantly evolving, Cracker Barrel provides a stable, supportive workplace with a focus on career growth and employee well-being.

The Guest Service and Sales team member at Cracker Barrel plays a vital role in driving the company’s mission of hospitality and memorable guest experiences. This position is perfect for individuals who love interacting with people, enjoy being part of a team, and want to contribute to making every guest’s visit seamless and special. The role involves greeting guests warmly, assisting shoppers in finding just the right products, maintaining an organized and well-stocked retail environment, seating guests efficiently, and ensuring that every interaction leaves a positive lasting impression. Whether it’s helping a family find a perfect gift, managing the host stand, or ringing up purchases, this position requires a genuine, friendly attitude and a team-first mindset. New hires do not need prior experience as Cracker Barrel offers thorough training through their industry-leading PAR training program to help you grow and thrive from day one.

Beyond the gratifying guest interaction, this role offers competitive pay with weekly and same-day pay access options, comprehensive health insurance eligibility starting from the first day for both part-time and full-time employees, paid vacation, and employee assistance programs. Cracker Barrel also offers robust growth opportunities with 401(k) matching after 90 days, employee stock purchase programs, and a culture focused on belonging – complete with onboarding, training, recognition programs, and company events. Additional perks include a 35% discount on Cracker Barrel food and retail items alongside exclusive discounts on home goods, travel, and cell phones. The company prioritizes a supportive workplace culture where employees are appreciated for their contributions and feel a sense of belonging.

In summary, the Guest Service and Sales team member position at Cracker Barrel is ideal for those who want to be part of a company with a strong heritage, where work means more because it is done together. It offers an engaging, fulfilling environment to grow professionally while making a real difference in guests' daily experiences. If you enjoy helping others, thrive in a dynamic and friendly setting, and want to build a career within a respected national brand that values its people, Cracker Barrel is ready to welcome you to their team. Apply today to start making memorable moments and being part of good company.