Guest Service Support Expert- Runner/Busser

JW Marriott is a renowned luxury hotel brand within Marriott International’s portfolio, celebrated for its commitment to delivering exceptional hospitality in gateway cities and distinctive resort locations worldwide. As part of a global leader in the hospitality industry, JW Marriott focuses on creating an elevated guest experience while fostering a supportive and enriching work environment for its associates. The brand upholds a legacy inspired by its founder, J. Willard Marriott, where associates are valued as the driving force behind extraordinary service. JW Marriott’s culture emphasizes innovation, genuine care, and a holistic approach to well-being, making it a prestigious and rewarding place to build a career in luxury hospitality. Marriott International is recognized as an equal opportunity employer that celebrates cultural diversity and inclusiveness, ensuring a workplace free from discrimination based on disability, veteran status, or any legally protected trait.

The Guest Service Support Expert role at JW Marriott is vital in ensuring the smooth operation of food and beverage services while enhancing the overall guest experience. This position goes beyond merely serving food and drinks; it is about crafting memorable moments for guests by providing high-quality, attentive support across various operations. Duties range from setting tables, assisting kitchen staff, to maintaining cleanliness and replenishing supplies—tasks that directly contribute to the seamless dining experience guests expect from a luxury hotel environment. The role demands physical stamina as the employees will be standing, moving, and managing tasks that require lifting and carrying objects up to 50 pounds with assistance. Attention to safety, adherence to company policies, professional appearance, and clear communication are critical standards essential to success. This full-time position fosters initiative, teamwork, and a hands-on approach to ensure every transaction is part of a lasting and unique hospitality experience. The Guest Service Support Expert acts as an integral team member, making sure that every interaction aligns with JW Marriott’s reputation for excellence and warmth. This role is ideal for individuals eager to develop their hospitality skills, potentially with limited prior experience, as related experience in food and beverage is preferred but not mandatory. The position offers an opportunity to grow within an internationally acclaimed company, being part of a hotel that truly values its associates and their career development journey. Joining JW Marriott means becoming part of a diverse, global team committed to delivering wonderful hospitality always, where associates can thrive personally and professionally under The JW Treatment philosophy.