Guest Service Representative

Residence Inn by Marriott Daytona Beach Speedway/Airport is a distinguished extended-stay hotel located at 1725 Richard Petty Blvd, Daytona Beach, Florida. Part of the globally recognized Marriott International family, this Residence Inn brand caters primarily to guests who require comfortable and fully equipped suites for longer durations, blending the conveniences of home with exceptional hospitality services. Known for its spacious suites featuring full kitchens, this hotel aims to provide a nurturing environment for business travelers and vacationers alike, enabling them to stay productive and relaxed during their extended visits.

Residence Inn prides itself on delivering a unique, memorable guest experience that goes beyond the standard functions of hotel operations. The company fosters an inclusive culture that values diversity and promotes an environment where all team members feel welcomed and empowered. At this property, which operates under Marriott's broad umbrella, employees benefit not only from a professional and collegial workplace but also from a commitment to equality and opportunity, ensuring no discrimination based on disability, veteran status, or other protected characteristics.

The role available is a part-time, non-management Service Specialist position focused on Rooms and Guest Services Operations. This role is vital to the hotel’s mission of making guests feel prioritized and valued throughout their stay. Unlike a typical front desk position, the Service Specialist’s responsibilities encompass a broad scope of guest service tasks that include operational duties, responding to guest requests, serving quality food, managing reports, and providing local insights on events and attractions. These professionals actively engage with guests and perform various physical activities such as standing, walking for prolonged periods, and handling objects under 25 pounds, often requiring bending, reaching, and other physical movements.

The pay rate for this position is $16.00 per hour, reflecting its part-time status and operational scope. The role demands a dedication to maintaining high-quality standards, company policies, confidentiality, asset protection, and professional appearance and communication. Successful Service Specialists at this Residence Inn ensure that every interaction and task enhances the guest's overall experience, reinforcing the hotel’s reputation for human-centric service and operational excellence.

Joining Residence Inn by Marriott Daytona Beach Speedway/Airport means becoming part of a global network that values collaboration, personal growth, and service excellence. Employees are encouraged to develop professionally and personally within a supportive environment that celebrates cultural diversity and individual contributions. By embracing the Residence Inn's service culture, the Service Specialist plays a key role in helping guests thrive during their stay, embodying the company’s commitment to going beyond expectations and making a lasting impression on every guest they serve.