Marriott International logo

Guest Service Expert

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

JW Marriott Dallas is a distinguished luxury hotel located at 800 N Harwood St, Dallas, Texas. Part of Marriott International's renowned luxury portfolio, JW Marriott comprises over 100 iconic properties situated in gateway cities and unique resort locales worldwide. JW Marriott prides itself on fostering an inclusive, vibrant community where associates feel valued and empowered. The hotel emphasizes holistic well-being and ongoing professional development, offering a work environment that blends camaraderie with opportunities for training and recognition. JW Marriott's commitment to excellence reflects the legacy of its founder, J. Willard Marriott, inspiring employees to deliver exceptional service in a luxury setting that prioritizes both guest satisfaction and employee happiness.

As a Breakfast Server at JW Marriott Dallas, you will play a vital role in creating memorable dining experiences for guests. Your responsibilities extend beyond merely serving food; you will be a key contributor to the overall ambiance and comfort of the dining environment. Guest Service Experts, like Breakfast Servers, embrace a proactive approach to hospitality by ensuring every guest's meal is enjoyable and every interaction feels personalized and warm. This role demands professionalism, attentiveness, and a commitment to Marriott's high standards in service quality and personal presentation. Breakfast Servers are on their feet for extended periods, moving confidently around the dining area to manage tables, liaise with the kitchen staff, and maintain cleanliness. They are also expected to handle physical tasks such as lifting and carrying items up to 50 pounds with assistance, and bending or stooping as needed.

The position is full-time and non-management, designed for those enthusiastic about hospitality and dedicated to elevating the guest experience. Experience requirements are minimal, making this an excellent opportunity for individuals seeking to start or grow their career in the food and beverage industry. The role fosters a culture of safety, adherence to company policies, and a proactive work ethic. At JW Marriott, becoming a Breakfast Server means contributing to a storied legacy of wonderful hospitality by engaging with guests attentively, maintaining meticulous standards, and supporting your team to deliver seamless service. This opportunity is ideal for individuals eager to develop expertise in a luxury hospitality setting and become part of a global brand celebrated for its innovative, heartfelt service.

Job Requirements

  • high school diploma or g.e.d. equivalent
  • less than 1 year related work experience
  • ability to stand, sit, or walk for extended periods
  • capable of lifting and carrying up to 50 pounds with assistance
  • willingness to follow company policies and safety procedures
  • strong communication and interpersonal skills
  • professional appearance and demeanor

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • less than 1 year related work experience
  • no supervisory experience required
  • ability to stand, sit, or walk for extended periods
  • basic knowledge of food and beverage service practices

Job Duties

  • set tables according to restaurant standards
  • communicate effectively with kitchen staff to ensure accurate and timely order delivery
  • interact with and serve guests providing a warm and memorable dining experience
  • clean and maintain work areas, supplies, and dining utensils
  • manage menu information, reading and visually verifying details
  • assist in restocking and organizing dining supplies
  • follow safety protocols and uphold quality standards

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef