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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $17.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
associate discount
weekly pay
premium pay
Two-Week Advanced Scheduling
Vision Insurance
Dental Insurance
Paid parental leave
Fitness reimbursement program
Employee assistance program
401(k) retirement plan with company match
Job Description
Festival Foods is a well-established Wisconsin grocer dedicated to enriching the communities it serves by providing exceptional service and great value. With over 40 full-service supermarkets across the state, Festival Foods prides itself on its commitment to customer satisfaction, community involvement, and employee well-being. As a company that places its people at the top of its priorities, Festival Foods fosters a supportive work environment where associates are valued and offered comprehensive benefits and development opportunities. The company culture emphasizes respect, inclusivity, and teamwork, ensuring every team member can thrive while contributing to the broader community's success. This philosophy has helped... Show More
Job Requirements
- Ability to stand for extended periods and perform physical activities such as bending, stooping, kneeling, lifting, and carrying boxes
- Ability to work varied hours including nights, weekends, and holidays
- Physical dexterity including eye-hand-foot coordination to operate equipment
- High school diploma or equivalent preferred
- Previous retail or customer service experience advantageous but not required
- Must be able to communicate effectively with guests and associates
Job Qualifications
- Minimum availability of 16 hours per week with at least 8 hours per day during available days
- Genuine interest in providing excellent customer service and engaging with guests
- Strong interpersonal and communication skills
- Attention to detail to accurately manage register transactions and prioritize tasks
- Ability to operate necessary equipment and services within the store
- Demonstrated ability to work effectively in a team environment
Job Duties
- Provide outstanding service by responding promptly to guest inquiries and resolving complaints in a professional manner
- Accurately and efficiently process transactions and maintain cash and media at the service counter
- Manage cashier tills distribution and support additional services such as DMV, lottery, and ticket sales
- Assist guests with refunds, exchanges, and offers while recording inquiry details and escalating unresolved issues
- Ensure all quality standards are met including quantity expectations at designated times
- Partner with cashiers throughout the day to meet associate and guest needs
- Maintain regular and timely attendance and collaborate with the team to perform other assigned duties
Job Criteria
Experience
No experience required
Job Location
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