Guest Service Attendant

Job Overview

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Compensation

Type:
Salary
Rate:
Range $33,000.00 - $36,433.07
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

Our company is a vibrant dining establishment committed to delivering an exceptional guest experience through innovative service and a warm environment. We specialize in café-style dining where guests can enjoy a seamless ordering process and high-quality food and beverages. Focused on integrating technology with customer service, we employ a kiosk ordering system to enhance convenience and efficiency for our guests. This approach not only simplifies order placement but also streamlines payments and rewards, creating a smooth dining experience that caters to the needs of modern-day customers. Our team is dedicated to maintaining a welcoming atmosphere within the dining room while... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Ability to stand for extended periods
  • Effective communication skills
  • Basic computer literacy
  • Ability to multitask
  • Willingness to work flexible hours including weekends and peak times

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Basic knowledge of point of sale or kiosk systems advantageous
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving abilities
  • Friendly and approachable demeanor

Job Duties

  • Greet every guest with a smile, greeting and to help direct them to kiosk ordering
  • Guide guests by being the subject matter expert for all kiosk functions
  • Assist kiosk guests with guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment
  • Beverage service for kiosk guests
  • Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
  • Cleans, stock and maintain the kiosk area
  • Kiosk receipt paper changing
  • Sampling to guests entering the cafe
  • Smile, friendly, takes appropriate action to guest requests
  • Supports and promotes company initiatives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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