Guest Service Attendant

Four Seasons Residence Club Aviara, located in the beautiful coastal town of Carlsbad, California, offers an exceptional luxury experience for families and leisure seekers alike. Part of the renowned Four Seasons brand, which is globally recognized for its commitment to excellence and genuine luxury, this Residence Club is a perfect blend of serene rolling foothills and breathtaking views of the Pacific coastline. Guests can enjoy miles of uncrowded beaches, world-class golf courses, and a tranquil environment which makes this property not only a vacation destination but a rejuvenating retreat. As a part of Four Seasons, the Residence Club upholds the brand's core values of elevating guest experiences through heartfelt service and meticulous attention to detail.

Four Seasons is driven by a culture that places its people at the center of everything. The company fosters a supportive work environment where team members are encouraged continuously to develop themselves, strive for excellence, and embody the ethos of treating everyone with respect and kindness. This culture ensures that all employees are empowered to create memorable moments for guests, residents, and partners. Embracing diversity and inclusion, Four Seasons is committed to providing a world-class employee experience, recognizing and appreciating individual contributions while maintaining a welcoming atmosphere.

The position at Four Seasons Residence Club Aviara is for a full-time Guest Service Attendant, a critical role that directly contributes to the superb experience offered to owners and guests. This role combines physical activity with high-level customer service and careful coordination with other teams. The Guest Service Attendant is responsible for warmly greeting guests upon arrival, assisting with their luggage efficiently and carefully, and providing insightful information about the Residence Club's amenities and local attractions.

In addition to being a friendly and knowledgeable liaison, the role involves managing guest inquiries and special requests with a positive and flexible approach, always striving to exceed their expectations. Coordination with the Front Office team is vital for managing seamless arrivals and departures. The role also includes shuttling guests or offering transportation information to ensure guests have effortless mobility during their stay.

Candidates for this position should have excellent interpersonal skills, a professional appearance, and the physical stamina to handle luggage weighing up to 75 pounds. They must hold a valid California Driver’s License because operating a company vehicle is an essential function of the role. Flexibility in working hours is necessary as shifts may include early mornings, evenings, weekends, and holidays.

Four Seasons Residence Club Aviara offers a competitive hourly wage starting at $20.05, alongside a comprehensive benefits package that includes a 401(k) Retirement Savings Plan, excellent training and development opportunities, exclusive employee discounts and travel programs, complimentary dry cleaning for uniforms, and employee meals. The company is an Equal Opportunity and Affirmative Action employer committed to diversity and inclusion, encouraging applications from minorities, women, veterans, and individuals with disabilities. This position not only provides a rewarding career path but also the chance to be part of an esteemed global brand dedicated to creating lasting impressions through genuine hospitality and superior guest experiences.