Guest Service Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $32,000.00 - $35,431.64
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Benefits

competitive hourly wage
flexible scheduling
Employee discounts on food and beverages
Opportunities for career advancement
Training and development programs
Supportive and inclusive work environment
Paid Time Off

Job Description

This job opportunity is with a dynamic dining establishment that prides itself on delivering exceptional customer experiences through innovative ordering systems and attentive service. The company is committed to providing a welcoming and efficient environment for all guests, leveraging technology such as kiosk ordering to enhance the dining experience. As a Guest Service Attendant, you will represent the company’s dedication to legendary service, acting as a key ambassador who ensures guests feel valued and guided throughout their visit. This role is integral to the company’s mission of blending traditional hospitality with modern convenience, creating an inviting space where guests can... Show More

Job Requirements

  • High school diploma or equivalent
  • Basic computer literacy
  • Ability to stand for long periods
  • Strong customer service orientation
  • Good communication skills
  • Reliable and punctual
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with technology and point of sale systems
  • Friendly and approachable demeanor
  • Ability to work flexible hours including peak times

Job Duties

  • Greet every guest with a smile greeting and to help direct them to kiosk ordering
  • Guide guests by being the subject matter expert for all kiosk functions
  • Assist kiosk guests with guest rewards ordering payments number cards beverage service receipt printing dine in to go order fulfillment
  • Beverage service for kiosk guests
  • Assist SA with guest needs food running pre-bussing when there are no guests in the kiosk queue
  • Cleans stock and maintain the kiosk area
  • Kiosk receipt paper changing
  • Sampling to guests entering the cafe
  • Smile friendly takes appropriate action to guest requests
  • Supports and promotes company initiatives

Job Location

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