Global Partners LP logo

Guest Service Associate/Cashier - Convenience Plus

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Tuition Reimbursement
Professional Development

Job Description

Global Partners is a well-established Fortune 500 company with over 90 years of experience in serving communities responsibly and sustainably. Founded in 1933, the company has built its foundation on strong principles that prioritize people—customers, guests, communities, and employees alike. Its commitment to the Global Spirit embodies grit, passion, and purpose, fostering lasting relationships and creating shared value with every interaction. Global Partners takes pride in their impactful presence within the fuel and convenience store industry, providing reliable and quality service to customers across a wide range of locations.

The Guest Service Associate role at Global Partners is a pivotal position that directly influences the guest experience and the smooth operation of store-level activities. This role is designed for individuals who thrive in dynamic, customer-oriented environments and who possess a strong sense of responsibility towards meeting company policies, safety standards, and operational excellence. The Guest Service Associate is the face of the company, greeting guests warmly and ensuring an enjoyable shopping experience for all. Beyond customer interaction, this role includes the accurate operation of point-of-sale systems, maintenance of proper inventory levels in areas such as cash, lottery, and tobacco products, and maintaining a clean and safe store environment through housekeeping duties.

Additional responsibilities involve replenishing stock to guarantee in-stock conditions at all times, communicating effectively with store management regarding guest concerns or vendor-related issues, and overseeing vendor check-ins to adhere to safety and operational guidelines. The position also requires conducting specific operational duties like gas tank inventory and merchandising projects assigned by management, further emphasizing the role's importance in maintaining store standards.

Global Partners offers a competitive pay range of $15.00 to $18.00 per hour for this position, with the final salary determined by factors such as experience, skills, geographic location, and performance. The company reinforces its commitment to employee well-being by providing comprehensive benefits including health and wellness programs, medical, dental, vision, and life insurance, a 401k plan with a match, tuition reimbursement after six months of service, and various professional development opportunities.

This role requires flexibility, as working hours may include days, nights, weekends, and holidays, fitting the demands of retail operations. The ideal candidate should be comfortable working under varying temperature conditions, capable of physical activities such as climbing ladders, lifting up to 25 pounds, and accessing all store areas safely. Strong communication skills and the ability to complete paperwork accurately are essential, alongside the responsibility to support onboarding and training for new hires.

Global Partners fosters an inclusive work environment that values diversity and equal opportunity. They do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other legally protected status. The company is committed to ensuring a fair hiring process and provides accommodations as needed for applicants with disabilities. If you are passionate about delivering exceptional customer service and want to join a company that invests in your growth and success, Global Partners invites you to apply for the Guest Service Associate position today.

Job Requirements

  • Availability to work flexible hours including days, nights, weekends, and holidays
  • Basic computer skills
  • Reliable transportation
  • Capability to work in various temperature conditions
  • Physical ability to climb ladders and stairs, reach, bend, twist, stoop, kneel, crouch and carry up to 25 lbs
  • Ability to access all store areas freely
  • Ability to perform job duties timely
  • Basic math and literacy skills for accurate paperwork
  • Willingness to support new employee onboarding and training

Job Qualifications

  • Must be available to work flexible hours that may include day, nights, weekends, and or holidays
  • Ability to perform basic computer functions
  • Must have reliable transportation
  • Ability to work in intermittent temperatures, i.e., outside, cooler, etc.
  • Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs
  • Ability to freely access all areas of the store including selling floor, stock area, and register area
  • Perform duties of the job in a timely manner
  • You have the ability to count, read and write accurately to complete required paperwork
  • Support GSA new hire employee's onboarding and training
  • N/A

Job Duties

  • Greet guests and provide an enjoyable shopping experience for everyone
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices
  • Operate the point of sale pursuant to corporate standards
  • maintain proper cash, lottery, tobacco levels
  • Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Replenish products and supplies ensuring in-stock conditions at all times
  • Communicate with store management regarding guest requests and vendor-related concerns
  • Check in external and internal vendors per established guidelines
  • Conduct gas tank inventory and merchandising projects assigned by management
  • Complete other tasks as assigned by management
  • Minors may only use OSHA approved knives

Job Criteria

Experience

No experience required


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