You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a reputable and well-established hospitality company managing a collection of quality hotels that emphasize exceptional guest experiences and operational excellence. Known for its commitment to service and sustainable practices, HHM Hotels provides a dynamic and supportive environment for employees to grow their careers within the hotel industry. The company values the art of hospitality and continually invests in its team to maintain the highest standards in the lodging sector, offering both full-time and part-time employment opportunities.
The role of Guest Service Agent at HHM Hotels is central to delivering outstanding service to guests from the momen... Show More
The role of Guest Service Agent at HHM Hotels is central to delivering outstanding service to guests from the momen... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience or equivalent training required
- Knowledge of PMS systems preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience or equivalent training required
- Knowledge of PMS systems preferred
Job Duties
- Greet guests immediately and offer assistance with their needs
- Register and assign guests to hotel rooms
- Establish methods of payment and verify credit
- Make and confirm reservations
- Compute bills, collect payments, and make change for guests
- Transmit and receive messages using telephones or the PMS system
- Respond to guest requests in a timely manner
- Receive and resolve guest complaints, escalating to supervisor if necessary
- Secure guests' valuables in hotel safe or safe-deposit boxes
- Perform bookkeeping activities such as balancing accounts and conducting audits
- Be aware of guest satisfaction scores and work toward increasing satisfaction
- Practice safe work habits and follow MSDS and OSHA standards
- Assist in breakfast area or with luggage during peak periods
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: