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Job Overview
Compensation
Hourly
Range $16.90 - $17.40
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program
Job Description
Peachtree Group is a renowned hospitality company specializing in hotel and lodging services. With a commitment to excellence and guest satisfaction, Peachtree Group operates multiple properties that emphasize hospitality standards and quality service. The company prides itself on creating memorable experiences for guests by combining industry best practices with a genuine approach to service. Known for fostering a supportive work environment, Peachtree Group offers its employees comprehensive benefits and opportunities for professional growth. The firm is dedicated to maintaining operational excellence and promoting a culture where every team member feels valued and empowered to contribute.
The Guest Service Agent... Show More
The Guest Service Agent... Show More
Job Requirements
- high school diploma or equivalent
- prior customer service experience
- ability to work flexible hours including weekends and holidays
- excellent communication skills
- basic computer proficiency
- strong attention to detail
- ability to maintain professionalism under pressure
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent communication and interpersonal skills
- ability to handle multiple tasks efficiently
- proficiency with reservation and billing software
- strong problem-solving skills
- friendly and professional demeanor
Job Duties
- process check-ins and check-outs
- secure payment and verify billing accuracy
- adjust guest billing as needed
- assist guests with reservations
- respond promptly to guest requests and inquiries
- anticipate and exceed guest needs
- ensure compliance with brand standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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