Guest Room Attendant

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $12.75 - $16.00

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

Training and Development

Job Description

Boyd Gaming Corporation has established itself as one of the premier casino entertainment companies operating within the United States. Known for its extensive portfolio of properties that span several gaming jurisdictions, Boyd Gaming continues to set a high standard in the casino and hospitality industry. The corporation prides itself on not only providing exceptional gaming experiences but also delivering outstanding guest services and a commitment to community development. This dedication has positioned Boyd Gaming as a leading brand that consistently values its shareholders, team members, and the communities in which it operates. With a history of strategic growth and adaptation, the company embraces innovation and evolution to maintain its leadership role within the competitive casino entertainment market.

The role available at Boyd Gaming involves servicing guest rooms in alignment with the company’s commitment to quality and guest satisfaction. The job primarily focuses on housekeeping tasks, ensuring the comfort, cleanliness, and security of guest accommodations. This position requires attention to detail, adherence to departmental standards, and a proactive approach to addressing guest needs. The responsibilities also include managing room amenities, handling guest requests promptly, and maintaining communication with the housekeeping office regarding maintenance needs. Working in this role offers an opportunity to be part of a reputable organization that values equal opportunity and diversity in its workforce. Employees can expect a supportive work environment where their contributions to guest satisfaction directly impact the overall success of the company.

Job Requirements

ability to read, write and speak English
ability to maintain cleanliness and sanitation standards
ability to operate cleaning equipment and supplies
ability to stand and walk for extended periods
ability to work flexible hours including weekends and holidays
ability to follow safety procedures and protocols
previous experience in housekeeping or similar role preferred

Job Qualifications

high school diploma or equivalent preferred
previous housekeeping or cleaning experience preferred
ability to maintain attention to detail
good communication skills
ability to work independently and as part of a team
commitment to providing excellent customer service
ability to handle physical demands of the job

Job Duties

ensure the security of guest rooms and their contents
clean assigned number of guest rooms according to company and departmental standards including changing bed linens
collecting used bath linens and replenishing with fresh linens
dusting hard surfaces
vacuuming carpeted areas
cleaning bathroom sink, counters, tub and/or shower, toilet, etc.
replenish room amenities such as tissues, soaps, etc.
stock supply cart with supplies necessary for cleaning guest rooms
update room status and complete requisite departmental paperwork
notify housekeeping office of any repairs needed in guest rooms
handle guest requests quickly and efficiently
other duties as assigned by management