Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Comprehensive benefits package
Training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
401(k) retirement plan
Job Description
Four Seasons is a globally renowned luxury hotel and resort company known for delivering exceptional guest experiences powered by a dedicated team of professionals who continually strive for excellence. With a culture deeply rooted in respect, teamwork, and genuine care, Four Seasons creates an empowering work environment that fosters growth and success. This dedication to a world-class employee experience enables our staff to provide unforgettable moments for guests, residents, and partners alike. We believe that the best way to serve our guests is by nurturing a welcoming and inclusive workplace where every team member is valued and inspired to perform... Show More
Job Requirements
- Mobile position requiring movement behind the desk and within the hotel
- Continuous standing for entire shift
- Excellent interpersonal and communication skills in person and by telephone
- Must be fluent in English
- Ability to learn multiple computer software and accurately input information
- Ability to work cohesively with co-workers
- Ability to prioritize, organize and follow up efficiently
- Previous hotel front office experience preferred
- Must be able to work all shifts including AM, PM, weekends, and holidays
- Extensive knowledge of local hot spots, restaurants and attractions preferred
- Strong organizational skills
- Ability to function under pressure, set priorities and adapt to changing conditions
- Requires attention to detail and accuracy
Job Qualifications
- High school diploma
- Previous front office or hospitality experience preferred
- Strong communication skills in English
- Ability to work varied shifts including nights, weekends, and holidays
- Good organizational skills
- Ability to work independently
- Attention to detail and accuracy
- Proficient with computer systems and software
Job Duties
- Greet guests warmly and provide exceptional customer service
- Handle front desk operations including check-ins and check-outs
- Manage concierge duties such as booking reservations and providing local recommendations
- Maintain accurate guest records and input information into computer systems
- Collaborate effectively with team members across departments
- Prioritize and organize tasks to ensure efficient operations
- Adapt to changing situations and solve guest issues promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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