Guest Relations Porter

303 Litho is a luxury residential complex located in Franklin Square, specializing in upscale living with modern amenities and a convenient city lifestyle minus the usual stresses associated with urban residence. The establishment prides itself on providing twenty-eight high-end residencies designed to offer residents a seamless blend of comfort and sophistication, featuring all-inclusive utilities and contemporary finishes. The community is designed to foster a resort-style living experience where residents can enjoy a tranquil environment paired with top-notch service and hospitality. 303 Litho emphasizes maintaining a personable, highly responsive staff who are committed to enhancing resident satisfaction and residency quality. The atmosphere and infrastructure aim to support residents' diverse lifestyle needs, ensuring convenience and optimal service delivery at all times.

Within this luxurious setting, 303 Litho is currently seeking a Guest Relations Porter to join their team at the Syracuse, NY facility. This is a full-time, in-office role that demands highly reliable and service-oriented individuals. The ideal candidate for this position will be a well-presented, organized, and friendly professional who possesses a strong hospitality mindset. This role acts as the first point of contact for residents and visitors, which places the Guest Relations Porter in a pivotal position to influence the overall resident experience positively. Duties include greeting residents and visitors with a warm and professional demeanor, managing packages, addressing and coordinating resolutions for resident complaints, and providing detailed local and community information.

The position also requires collaboration with multiple teams such as housekeeping and groundskeeping to maintain property standards and safety. The porter is expected to handle administrative tasks efficiently, including telephone management and responding to inquiries, thereby ensuring smooth daily operations within the community. With a salary range from $20.00 to $23.00 per hour commensurate with experience, this role offers a rewarding opportunity for those passionate about hospitality and customer service. Working hours are flexible with morning and afternoon start times required, including weekend availability. The position emphasizes dependability, attention to detail, outstanding interpersonal communication, and critical thinking to handle and resolve issues diplomatically. 303 Litho not only offers competitive compensation but also a comprehensive benefits package inclusive of medical, dental, vision, 401k, paid vacation, and wellness days, fostering a supportive working environment where both employees and residents thrive.