Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Attractive earning potential
Comprehensive training program
health insurance options
Paid vacation time
Discounts on meals
opportunities for professional growth
holidays off
Job Description
Our establishment is a reputable dining venue known for providing exceptional service and a welcoming atmosphere to all guests. We pride ourselves on quality food, attentive service, and creating memorable dining experiences. Operating in a fast-paced, high-volume environment, our restaurant focuses on customer satisfaction and team collaboration to ensure guests enjoy every visit. We value our employees and offer opportunities for professional growth, comprehensive training, and a supportive work setting. Our benefits include health insurance options, paid vacation time, meal discounts, and holidays off, including Christmas Day and Thanksgiving Day. The compensation package includes attractive earning potential through a base wage plus tips, reflecting our commitment to recognizing and rewarding outstanding service.
Join our team as a Guest Receptionist, a key front-of-house role where you will be the first point of contact for guests arriving at our restaurant. This position is crucial in shaping the guests' initial impression and ensuring their visit is both pleasant and efficient. Your responsibilities will include warmly welcoming guests, managing seating arrangements using a rotation system, and communicating wait times clearly to maintain smooth table turnover. You'll oversee the cleanliness and organization of the host area and restrooms, answer incoming calls courteously, and assist guests as they arrive and depart. The role demands strong organizational skills, multitasking ability, and a friendly, patient demeanor to thrive in a busy hospitality environment. You will also collaborate closely with the front-of-house team to enhance overall guest satisfaction and may take or manage to-go orders as necessary. This position requires physical capability to stand for long periods and perform light lifting and movement tasks. Working as a Guest Receptionist offers a rewarding career path with professional growth potential in the hospitality industry.
Join our team as a Guest Receptionist, a key front-of-house role where you will be the first point of contact for guests arriving at our restaurant. This position is crucial in shaping the guests' initial impression and ensuring their visit is both pleasant and efficient. Your responsibilities will include warmly welcoming guests, managing seating arrangements using a rotation system, and communicating wait times clearly to maintain smooth table turnover. You'll oversee the cleanliness and organization of the host area and restrooms, answer incoming calls courteously, and assist guests as they arrive and depart. The role demands strong organizational skills, multitasking ability, and a friendly, patient demeanor to thrive in a busy hospitality environment. You will also collaborate closely with the front-of-house team to enhance overall guest satisfaction and may take or manage to-go orders as necessary. This position requires physical capability to stand for long periods and perform light lifting and movement tasks. Working as a Guest Receptionist offers a rewarding career path with professional growth potential in the hospitality industry.
Job Requirements
- Must be at least 18 years of age
- Experience in restaurant, hospitality, or customer service sectors preferred
- Ability to read, write, and calculate wait times
- Strong communication and interpersonal skills
- Physical capability to lift up to 35 pounds
- Ability to stand for extended periods
- Ability to perform bending, reaching, and twisting motions
- Familiarity with workplace safety practices
Job Qualifications
- Experience in the restaurant, hospitality, or customer service sectors
- Excellent communication and interpersonal skills
- Ability to read, write, and accurately determine wait times per company procedures
- Positive team player with a patient demeanor
- Strong organizational skills and ability to multitask effectively
- Familiarity with workplace safety practices
- Physical capability to lift up to 35 pounds, stand for long periods, and perform bending, reaching, and twisting motions
- Must be at least 18 years of age
Job Duties
- Warmly welcome and seat guests, providing menus and crafting an inviting first impression
- Follow a seating chart and rotation to efficiently manage tables and enhance guest satisfaction
- Communicate accurate wait times to support smooth guest flow
- Monitor cleanliness and occupancy of tables, ensuring a tidy environment
- Collect guest information for waiting lists, providing accurate updates to guests
- Maintain the organization and cleanliness of the host area, including menus
- Answer incoming calls with a friendly demeanor and provide menu information as needed
- Engage with guests as they arrive and depart, ensuring a positive experience, and assist with opening doors
- Collaborate with the front-of-house team to enhance overall guest satisfaction
- If applicable, take and manage to-go orders
- Ensure restrooms remain clean and stocked throughout your shift
- Demonstrate responsibility for closing tasks and daily sidework
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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