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Job Overview
Employment Type
Temporary
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k Retirement Plan
Job Description
FIFA26 is the organizing body responsible for delivering the FIFA World Cup 26™, a historic and groundbreaking sporting event that will showcase 48 teams for the first time in the tournament's history. Hosted jointly by Canada, Mexico, and the United States, this event promises to be the largest and most inclusive FIFA World Cup ever, engaging fans and players from across North America and around the globe. FIFA26 is dedicated to creating a world-class experience that blends exceptional hospitality, innovative event management, and safety at every level. The organization draws from a deep pool of international expertise and a passion... Show More
Job Requirements
- Bachelor’s degree in a relevant field
- Minimum 2 years hospitality and guest management experience
- Experience in stadium operations or V/VIP guest hospitality
- Fluent in English
- Proficient in MS Office
- Ability to work on match days only
- Willingness to participate in required training sessions
- Ability to work onsite in New York/New Jersey
- Fixed term contract availability
Job Qualifications
- Bachelor’s degree in a relevant field such as event planning or sports management
- Educational programs focusing on international organizations or sport management preferred but not required
- Minimum of 2 years hospitality and guest management experience with operational experience
- Solid knowledge and experience in stadium operations, V/VIP guest experience, and hospitality
- Experience supporting V/VIP hospitality programs at major sporting events
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office including Excel, Word, and PowerPoint
Job Duties
- Guide and support the arrival flow of V/VIP guests ensuring prompt greeting and clear navigation to entry points
- Utilize V/VIP guest tracking tools to ensure guests are accurately directed to their designated departure points post-match
- Coordinate with security and event staff to ensure smooth guest entry while maintaining a high level of professionalism and confidentiality
- Maintain effective communication with other team members, stadium staff, and security to facilitate the smooth movement of guests during arrivals and departures
- Proactively identify and resolve any crowd control issues ensuring select guests can navigate to their entry and departure points
- Proactively troubleshoot issues on-site and report incidents promptly to the Guest Operations Stadium Manager
- Collaborate closely with stakeholders including Transport, Safety & Security, and Guest Relations teams to deliver excellent V/VIP hospitality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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