GUEST EXPERIENCE HOST- CAFÉ (PART-TIME)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Merlin Magic Pass
Recognition and rewards
401(k) savings plan
Tuition Assistance
Growth and development

Job Description

LEGOLAND Discovery Center Westchester is part of the globally recognized LEGO Group, a leading name in family entertainment and imaginative play. Known for its interactive and immersive LEGO-themed attractions, LEGOLAND Discovery Center offers an extraordinary experience that sparks creativity and joy for guests of all ages. As a division under the LEGO Group umbrella and facilitated through Merlin Entertainments, LEGOLAND Discovery Center Westchester exemplifies a commitment to fostering a dynamic, diverse, and inclusive workplace. The center is dedicated to creating magical, play-filled environments that inspire smiles and joyful memories for families and visitors from around the world.

The Guest Experience Host - Café (Part-Time) role is an exciting opportunity for enthusiastic, guest-focused individuals who thrive in fast-paced environments and enjoy making memorable interactions with visitors. This position is ideal for those who bring positive energy, a friendly demeanor, and a passion for excellent customer service. Working as part of the Café Team, the Guest Experience Host plays a vital role in ensuring that every guest of LEGOLAND Discovery Center Westchester feels welcomed, valued, and engaged throughout their visit. This role involves maintaining clean, organized, and stocked café and public spaces, supporting guest flow, and ensuring operational excellence by following all opening, closing, and procedural requirements.

Ideal candidates will be 18 years or older, ready to commit to working at least three full days per week including one weekend day, and eager to contribute to a team that thrives on collaboration and shared success. The position offers a pay rate of USD 17.00 per hour and provides a platform to develop essential skills in guest services, hospitality, and customer engagement in a world-class entertainment setting. Joining the LEGO team means becoming part of a global network of over 31,000 colleagues who are passionate about connecting through play, setting high standards for inclusion, and supporting each other’s growth and development.

The role supports Merlin Entertainments’ mission to maintain a welcoming, safe, and fun environment for guests while upholding the LEGO Group’s core values of creativity, imagination, and child wellbeing. Candidates will be expected to work across various times including days, nights, weekends, holidays, and special event days, demonstrating flexibility and a proactive spirit. The position encourages career growth and learning opportunities, backed by benefits such as health coverage, paid time off, retirement savings plans, tuition assistance, and exclusive access to attractions with a Merlin Magic Pass.

Legoland Discovery Center Westchester also stresses the importance of diversity and equal opportunity employment, inviting applicants from all backgrounds and ensuring a respectful, inclusive workplace culture. Given the frequent interaction with children, candidates will undergo child safeguarding background screening as part of the hiring process to uphold the organization’s strong commitment to children's rights and wellbeing worldwide.

In summary, this position is an excellent fit for energetic, reliable, and service-oriented individuals who seek to create unforgettable experiences for guests in a collaborative, supportive setting. The Guest Experience Host - Café role at LEGOLAND Discovery Center Westchester blends the fun of the LEGO brand with professional growth, competitive pay, and meaningful benefits, making it a fantastic opportunity for anyone passionate about hospitality and entertainment.

Job Requirements

  • Must be 18 years of age or older
  • available to work 3 full days per week, including at least 1 weekend day
  • able to work flexible hours including days, nights, weekends, holidays, and special events
  • reliable and enthusiastic team player
  • able to maintain a clean and organized work environment

Job Qualifications

  • Positive energy and love interacting with people
  • 6 months–1 year of experience in attractions, entertainment, retail, hospitality, or customer service preferred
  • friendly, outgoing, and confident in a fast-paced environment
  • strong communication skills and a passion for delivering great guest experiences
  • self-motivated and able to work independently or as part of a team
  • comfortable working around crowds, loud noises, and attraction environments
  • flexible to work days, nights, weekends, holidays, and special events
  • reliable, enthusiastic, and ready to help create unforgettable LEGO adventures

Job Duties

  • Bring enthusiasm, confidence, and positive energy to every guest interaction
  • create fun and memorable experiences for guests throughout their visit
  • help deliver an outstanding experience while providing excellent customer service
  • support guest flow and help keep busy areas safe and running smoothly
  • keep café and public areas clean, organized, and fully stocked
  • follow all opening, closing, and operational procedures to help keep the attraction running smoothly

Job Criteria

Experience

Entry Level (1-2 years)


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