GUEST EXPERIENCE HOST

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.75
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Benefits

Flexible Hours
30% discount in the retail store
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide
Competitive 401K
discounts through the Merlin Marketplace Website on almost anything you buy online
fun working environment and much more

Job Description

LEGOLAND Discovery Center Kansas City is a vibrant family-friendly attraction located in Kansas City, Missouri. Operated by Merlin Entertainments, a global leader in location-based, family entertainment, this center offers interactive and immersive experiences designed to inspire creativity and fun among visitors of all ages. Known for its dedication to delivering magical memories, LEGOLAND Discovery Center combines the beloved LEGO brand with innovative attractions, play zones, and educational programming, making it a top destination for families and LEGO enthusiasts alike. As part of the Merlin Entertainments family, LEGOLAND Discovery Center benefits from the extensive expertise and global presence of one of... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or hospitality experience preferred
  • Ability to communicate effectively with diverse groups
  • Ability to stand for extended periods
  • Must be at least 18 years old
  • Ability to work a flexible schedule including nights weekends and holidays
  • Basic knowledge of health safety and security practices

Job Qualifications

  • Fun dynamic and friendly personality
  • Excellent communication listening and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated able to work independently or as part of a team
  • Must be flexible and able to work a variety of shifts including days nights weekends holidays and special events

Job Duties

  • Adopts an enthusiastic assertive and passionate approach to guest service and demonstrates the Merlin Values at every opportunity
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
  • Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
  • Ensure all public areas have well stocked displays and point of sale ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • To follow opening and closing procedures as detailed in the department's operating plan
  • Responsibility to ensure compliance of health safety and security within the workplace including COVID-19 policies practices and regulations

Job Location

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