Guest Experience Host

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $13.75

Benefits

Flexible Hours

30% discount in the retail store

Merlin Magic Pass which gives you free admission to Merlin attractions worldwide

Competitive 401K

discounts through the Merlin Marketplace Website on almost anything you buy online

fun working environment and much more

Job Description

LEGOLAND Discovery Center - Kansas City is part of the renowned LEGOLAND Discovery Centers, operated by Merlin Entertainments, a global leader in location-based family entertainment. Merlin Entertainments is famous for creating immersive and unforgettable experiences for millions of visitors every year. This particular branch in Kansas City serves as an educational and fun attraction where families and children can explore creativity and imagination through LEGO-themed activities and adventures. The center provides a vibrant, dynamic environment focused on delivering exceptional entertainment combined with high standards of guest service, engagement, and safety.

Joining LEGOLAND Discovery Center Kansas City means becom... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a guest service or hospitality role preferred
Strong interpersonal skills
Ability to maintain a positive attitude under pressure
Ability to stand for extended periods during shifts
Basic knowledge of health and safety regulations
Ability to follow detailed operational procedures
Must be at least 18 years old
Legal eligibility to work in the United States

Job Qualifications

Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

Adopts an enthusiastic, assertive, and passionate approach to guest service, and demonstrates the Merlin values at every opportunity
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
To follow opening and closing procedures as detailed in the department's operating plan
Responsibility to ensure compliance of health, safety & security within the workplace, including COVID-19 policies, practices, and regulations

Job Location

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