Guest Attendant

Hotel Management & Consulting is a respected hospitality company specializing in managing various hotel properties with a commitment to delivering exceptional guest experiences. Based in Algona, WA, the company fosters a performance-based culture that promotes a healthy work-life balance for its team members. The company is known for its small, efficient teams of dedicated hospitality professionals who prioritize customer satisfaction and operational excellence. By offering equal opportunity employment and opportunities for career advancement, the company attracts employees who are passionate about the hospitality industry and motivated to grow within the field.

The current opening is for a Guest Attendant at the WoodSpring Suites property located in Algona, WA. This role is vital to the guest experience as it represents the first point of contact for visitors to the hotel. The Guest Attendant is responsible for managing front office operations, ensuring smooth check-ins and check-outs, and assisting with reservations and renewals. This customer-facing role requires professionalism, problem-solving ability, and a positive attitude to ensure guests feel welcomed and valued during their stay. Beyond front desk duties, the position also involves guest services such as conducting property tours, closing sales, fulfilling special requests, and managing laundry operations including washing, drying, and organizing linens and towels. The role additionally includes maintaining public areas through routine cleaning tasks and supporting marketing initiatives to boost hotel occupancy.

WoodSpring Suites offers competitive hourly pay ranging from $21.50 to $23.50 per hour depending on experience, with flexible access to earnings through DailyPay options. Full-time employees enjoy comprehensive benefits including medical, dental, and vision insurance, as well as paid time off. The company also provides an Employee Assistance Program to support both personal and work-related challenges. Candidates who demonstrate dedication and capability have opportunities for career growth within the organization. Due to the hands-on nature of the role, physical requirements include the ability to perform tasks such as kneeling, squatting, standing, and lifting weights up to 50 pounds occasionally. The company embraces an inclusive workplace environment, actively complying with equal employment laws and emphasizing the importance of diversity, equity, and non-discrimination across all aspects of employment. This role is a fantastic opportunity for individuals who enjoy hospitality work and seek to contribute to a supportive and professionally rewarding workplace.