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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.50 - $23.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

Hotel Management & Consulting is a respected hospitality company specializing in managing various hotel properties with a commitment to delivering exceptional guest experiences. Based in Algona, WA, the company fosters a performance-based culture that promotes a healthy work-life balance for its team members. The company is known for its small, efficient teams of dedicated hospitality professionals who prioritize customer satisfaction and operational excellence. By offering equal opportunity employment and opportunities for career advancement, the company attracts employees who are passionate about the hospitality industry and motivated to grow within the field.

The current opening is for a Guest Att... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of one year customer service experience
  • ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • effective communication skills
  • proficiency in computer use
  • availability to work flexible hours
  • ability to work in a fast-paced environment

Job Qualifications

  • Minimum of one year in customer service
  • hotel operations experience preferred
  • proficient computer skills
  • excellent communication skills
  • strong organizational skills
  • time management skills
  • problem-solving ability
  • proactive in solving problems

Job Duties

  • Manage daily front office operations including reservations, renewals, check-outs, and check-ins
  • review and approve front office paperwork and reports
  • ensure guest needs are met and conduct tours for potential guests
  • fulfill special guest requests such as linen exchanges
  • complete laundry duties including washing, drying, folding, and organizing linens and towels
  • maintain clean and organized laundry area
  • perform cleaning tasks such as vacuuming, dusting, and sanitizing public areas
  • assist with in-house guest sales and marketing initiatives to increase occupancy
  • follow property emergency procedures and ensure security of guests and property
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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