Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
weekly pay
growth opportunities
Paid Time Off
Employee Discounts
Healthcare coverage
retirement savings plan
flexible schedules
Job Description
O'Charley's Restaurant + Bar is a well-known full-service, casual dining restaurant chain with locations across the United States. The company is celebrated for its commitment to providing good food, good times, and exceptional job opportunities. Employees at O'Charley's find themselves working amidst a team of friends and professionals who enjoy supporting each other in a positive, collaborative environment. The company has earned accolades such as being recognized as best in class by People Report and Chain Leader magazine, particularly for its impressive team member referral program. This recognition highlights O'Charley's dedication to fostering a supportive and rewarding workplace culture.
O'Charley's offers both full-time and part-time employment opportunities, including positions such as Guest Assistant (Host/Hostess). The team focuses on delivering excellent customer service by greeting and seating guests, managing reservations, and ensuring visitors have a welcoming and enjoyable dining experience. This role is pivotal in maintaining the friendly and inviting atmosphere that O'Charley's is known for. Offering flexible work schedules, O'Charley’s prioritizes the work-life balance of its employees, emphasizing a healthier lifestyle with no late-night bar hours.
Employees at O'Charley's enjoy a range of benefits including weekly pay, growth opportunities (with approximately half of the management team having started in hourly roles), paid time off, discounts on food and non-alcoholic beverages, healthcare coverage eligibility, and a retirement savings plan (401k) after meeting certain employment criteria. O'Charley's believes in investing in its employees' futures and well-being. As an equal opportunity employer and participant in e-verify, O'Charley's is committed to diversity and inclusion, ensuring every team member is valued and supported. This position as a Guest Assistant provides a great pathway for those looking to build a career in the restaurant industry while working in a nurturing and vibrant environment.
O'Charley's offers both full-time and part-time employment opportunities, including positions such as Guest Assistant (Host/Hostess). The team focuses on delivering excellent customer service by greeting and seating guests, managing reservations, and ensuring visitors have a welcoming and enjoyable dining experience. This role is pivotal in maintaining the friendly and inviting atmosphere that O'Charley's is known for. Offering flexible work schedules, O'Charley’s prioritizes the work-life balance of its employees, emphasizing a healthier lifestyle with no late-night bar hours.
Employees at O'Charley's enjoy a range of benefits including weekly pay, growth opportunities (with approximately half of the management team having started in hourly roles), paid time off, discounts on food and non-alcoholic beverages, healthcare coverage eligibility, and a retirement savings plan (401k) after meeting certain employment criteria. O'Charley's believes in investing in its employees' futures and well-being. As an equal opportunity employer and participant in e-verify, O'Charley's is committed to diversity and inclusion, ensuring every team member is valued and supported. This position as a Guest Assistant provides a great pathway for those looking to build a career in the restaurant industry while working in a nurturing and vibrant environment.
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including evenings and weekends
- Strong communication skills
- Ability to remain standing and active for long periods
- Must be 18 years or older
- Able to handle a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong interpersonal and communication skills
- Ability to stand and walk for extended periods
- Positive attitude and team player mindset
- Basic knowledge of restaurant operations is a plus
- Reliable and punctual
Job Duties
- Greet and seat guests promptly and courteously
- Manage guest reservations and waiting lists
- Provide excellent customer service by answering questions and assisting guests
- Maintain cleanliness and organization of the host station and dining area
- Communicate effectively with restaurant staff to ensure smooth operations
- Handle guest requests and resolve concerns in a professional manner
- Assist with opening and closing duties as required
Job Criteria
Experience
No experience required
Job Location
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