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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2873)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
retirement savings plan
flexible scheduling
Training and Development

Job Description

Target is a leading retail corporation dedicated to providing an outstanding shopping experience for families across the nation. Known for its iconic red bullseye logo, Target stands out as a premier destination offering a wide range of products including apparel, electronics, groceries, and home essentials. The company prides itself on its commitment to excellence, community involvement, and fostering a positive culture for both guests and team members. With thousands of stores nationwide, Target focuses on delivering quality, value, and convenience to millions of guests. Employees enjoy opportunities for growth, skill development, and meaningful career advancement within a supportive and inclusive environment.

The role of a Guest Advocate at Target is central to creating a welcoming, engaging, and efficient guest experience in-store. This position is an hourly role starting at $15.50 USD per hour and involves direct interaction with guests to ensure their shopping journey is smooth and enjoyable. Guest Advocates serve as the face of the store by greeting and thanking guests, promoting Target’s loyalty programs, assisting with checkout processes, and addressing guest concerns with professionalism and care. Beyond the checkout lanes, this role involves supporting various guest services including order pick-up and drive up, ensuring store cleanliness, and educating guests about the digital features available through the Target app.

Guest Advocates are empowered to make shopping quick and easy, combining excellent communication and problem-solving skills with a positive, service-oriented attitude. Each day may bring new challenges and opportunities as the Advocate adapts to different guest interactions while maintaining accuracy and efficiency under busy retail conditions. This role demands attention to detail, flexibility, and teamwork in a fast-paced, physically active environment. Target offers comprehensive training to help new Guest Advocates develop the necessary skills to succeed in the role and grow within the company. The position is ideal for individuals who enjoy helping others, thrive in dynamic settings, and are looking for a flexible schedule that can include nights, weekends, holidays, and peak shopping times. By joining Target, team members become part of a vibrant community that values respect, safety, and ethical conduct while providing competitive benefits and growth opportunities.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to interact and help others including guests and team members
  • thrive in a physically demanding, fast-paced role
  • flexible schedule availability including nights, weekends, and holidays
  • ability to handle checkout operations and transactions accurately
  • ability to scan, handle, and move merchandise safely
  • capable of lifting up to 44 pounds without assistance
  • reliable and prompt attendance
  • ability to remain mobile for entire scheduled shift
  • willingness to work in varying temperature and environmental conditions
  • compliance with company safety policies and procedures

Job Qualifications

  • effective communication skills including positive language and attentiveness to guest needs
  • welcoming and helpful attitude towards guests and team members
  • attention to detail with ability to prioritize tasks
  • willingness to educate guests on products and services
  • ability to operate multiple frequency devices, handheld scanners, and technology equipment
  • ability to work independently and as part of a team
  • capacity to remain focused and composed in a fast-paced environment
  • capability to accomplish multiple tasks within established timeframes

Job Duties

  • demonstrate a service culture that prioritizes guest service experience by delivering service standards
  • create a welcoming experience by greeting guests while completing daily tasks
  • engage with guests to help solve their needs
  • make guests aware of promos, activities, and events
  • be knowledgeable about tools, products, and services to improve guest experience
  • thank guests and promote Target Loyalty programs
  • scan and bag guest items efficiently and accurately
  • work efficiently to minimize wait times while maintaining service and accuracy
  • assist guests with Target App features including Wallet
  • support order pick-up, Drive Up, and online ordering services
  • handle returns following register prompts and company policies
  • maintain a clean and clutter-free work area
  • stock supplies during store hours
  • demonstrate ethical conduct, safety, and compliance
  • comply with safety policies and report hazards
  • support guest services while complying with legal regulations
  • perform other duties based on business needs

Job Criteria

Experience

No experience required


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