
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2775)
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Education Assistance
Job Description
Target is a leading retail corporation known for its commitment to delivering exceptional shopping experiences and high-quality merchandise across a broad range of categories, including apparel, electronics, groceries, and home goods. Established with a mission to make everyday life easier and more joyful for families, Target integrates innovation, inclusivity, and community-driven values into its business practices. With thousands of stores across the United States, Target combines a compelling in-store environment with advanced digital capabilities, focusing on creating seamless and convenient shopping journeys that meet the ever-changing needs of its guests.
The company culture emphasizes diversity, respect, and personal development, providing employees with unique opportunities to thrive both professionally and personally. Target values its team members as essential contributors who help bring the company’s mission to life by delivering excellent service and engagement with every interaction.
The role at hand is that of a Guest Advocate, a critical front-line position within Target's stores. This hourly position, starting at $19.75 per hour, plays an integral part in enhancing the guest experience by fostering a welcoming environment and exceeding service expectations. Guest Advocates at Target are empowered to assist in various areas including checklanes, guest services, gift registries, order pick-up, and drive-up services.
The Guest Advocate is expected to engage guests with a positive, helpful attitude, effectively communicate about products, promotions, and digital tools such as the Target App and Target Wallet, and provide solutions that enhance shopping convenience. This role demands adaptability to a fast-paced, physically active environment where teamwork and creative problem solving are essential. Responsibilities include scanning and bagging purchases efficiently, promoting loyalty programs, resolving guest concerns with professionalism, and maintaining store cleanliness and compliance with safety standards.
Team members in this role continuously learn through comprehensive training programs designed to develop skills in guest communication, problem solving, and operational accuracy. This position requires flexibility with scheduling, including availability during nights, weekends, holidays, and peak shopping periods, making it well-suited for individuals who enjoy dynamic and varied workdays. The role supports Target’s commitment to ethical conduct, safety, and compliance, ensuring each guest interaction aligns with the company values.
By joining Target as a Guest Advocate, individuals gain valuable experience in retail customer service, technology use, and teamwork, all while contributing to a respected and forward-thinking retail brand. Target fosters an inclusive workplace where team members are supported with competitive benefits and career growth opportunities, making it an excellent choice for those seeking a meaningful and rewarding employment experience.
The company culture emphasizes diversity, respect, and personal development, providing employees with unique opportunities to thrive both professionally and personally. Target values its team members as essential contributors who help bring the company’s mission to life by delivering excellent service and engagement with every interaction.
The role at hand is that of a Guest Advocate, a critical front-line position within Target's stores. This hourly position, starting at $19.75 per hour, plays an integral part in enhancing the guest experience by fostering a welcoming environment and exceeding service expectations. Guest Advocates at Target are empowered to assist in various areas including checklanes, guest services, gift registries, order pick-up, and drive-up services.
The Guest Advocate is expected to engage guests with a positive, helpful attitude, effectively communicate about products, promotions, and digital tools such as the Target App and Target Wallet, and provide solutions that enhance shopping convenience. This role demands adaptability to a fast-paced, physically active environment where teamwork and creative problem solving are essential. Responsibilities include scanning and bagging purchases efficiently, promoting loyalty programs, resolving guest concerns with professionalism, and maintaining store cleanliness and compliance with safety standards.
Team members in this role continuously learn through comprehensive training programs designed to develop skills in guest communication, problem solving, and operational accuracy. This position requires flexibility with scheduling, including availability during nights, weekends, holidays, and peak shopping periods, making it well-suited for individuals who enjoy dynamic and varied workdays. The role supports Target’s commitment to ethical conduct, safety, and compliance, ensuring each guest interaction aligns with the company values.
By joining Target as a Guest Advocate, individuals gain valuable experience in retail customer service, technology use, and teamwork, all while contributing to a respected and forward-thinking retail brand. Target fosters an inclusive workplace where team members are supported with competitive benefits and career growth opportunities, making it an excellent choice for those seeking a meaningful and rewarding employment experience.
Job Requirements
- Accurately handle checkout operations and transactions
- support cash office operations as needed
- scan, handle, and move merchandise safely including lifting up to 44 pounds occasionally
- availability for flexible work schedule including nights, weekends, and holidays
- reliable and prompt attendance
- ability to remain mobile for the entire scheduled shift
- ability to work in varying temperatures and environmental conditions
- completion of required trainings and adherence to safety policies
- legal eligibility to work in the United States
Job Qualifications
- Effective communication skills including positive language and attentiveness to guest needs
- welcoming and helpful attitude toward guests and team members
- attention to detail and ability to prioritize tasks
- ability to educate guests about products and services
- proficiency in using multiple frequency devices, handheld scanners, and other technical equipment
- capacity to work independently and collaboratively
- ability to remain focused in a fast-paced environment
- capable of accomplishing multiple tasks within set timeframes
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests while completing daily tasks
- engage with guests in a helpful manner to solve specific needs and promote current promotions and store activities
- be knowledgeable about tools, products, and services to improve the guest experience
- thank guests and promote Target Loyalty programs with assistance for application or sign-up
- scan and bag guest items efficiently and accurately following food safety and company standards
- minimize guest wait time while maintaining service and accuracy
- demonstrate the use of Target App features including Wallet
- support order pick-up, drive-up, online ordering and assist guests with enrollment and usage of these services
- process returns accurately following register prompts and collaborate with leaders when necessary
- maintain a clean and clutter-free work area
- stock supplies during store hours while remaining available for guests
- adhere to ethical conduct, safety policies, and compliance
- work safely and report hazards
- support guest services such as order pick up and Drive Up, ensuring compliance with applicable laws
- perform additional duties as required based on business needs
Job Criteria
Experience
No experience required
Job Location
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