
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2400)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development
Job Description
Target is a renowned retail corporation known for its commitment to delivering outstanding shopping experiences and quality products to families across the United States. Established as a leading big-box retailer, Target operates numerous stores nationwide, focusing on style, affordability, and excellent guest service. As a company, Target is dedicated to fostering an inclusive and supportive work environment where team members can thrive, grow their skills, and contribute to meaningful guest interactions. Their corporate culture emphasizes teamwork, integrity, and innovation, reinforcing their position as a preferred destination for shoppers looking to enjoy everyday life conveniences and products.
The role of a Guest Advocate at Target is pivotal in enhancing the overall guest experience by providing exceptional customer service and support in both physical stores and digital platforms. This position is hourly, with a starting wage of $16.75 USD per hour, and is designed for individuals who enjoy engaging with people, adapting to dynamic situations, and contributing positively to a team's success. Guest Advocates are the face of the store, responsible for greeting visitors warmly, helping resolve concerns, promoting store offerings, and ensuring that every guest leaves with a positive impression.
This role requires a blend of interpersonal skills and operational awareness. Guest Advocates should be comfortable interacting with diverse guests and team members, providing accurate information about Target's products and services, including digital solutions like the Target App and loyalty programs. Duties extend from cashiering and bagging to assisting with order pick-up and Drive Up services, necessitating a flexible approach and willingness to learn and adapt.
In this position, no two days are the same, offering a variety of tasks that keep the job engaging and fast-paced. Guest Advocates not only support checkout operations but also contribute to maintaining store cleanliness, stocking supplies, and ensuring compliance with safety and operational standards. This comprehensive exposure allows team members to develop valuable retail skills, communication proficiencies, and problem-solving abilities that are transferable to many future career paths.
Target prioritizes guest satisfaction by empowering team members to take initiative and make decisions that enhance the shopping experience. The company invests in thorough training programs to equip Guest Advocates with the necessary tools and knowledge to excel in their roles. Target's commitment to flexibility accommodates varied work schedules, including nights, weekends, holidays, and peak shopping times, making it ideal for individuals seeking adaptable employment options.
Overall, joining Target as a Guest Advocate means becoming part of a vibrant community where every team member's contribution is valued, and professional growth is encouraged. This role offers a supportive environment with opportunities to build a foundation in retail, customer service, and technology-driven solutions, all while contributing to a welcoming atmosphere that makes Target a favorite shopping destination.
The role of a Guest Advocate at Target is pivotal in enhancing the overall guest experience by providing exceptional customer service and support in both physical stores and digital platforms. This position is hourly, with a starting wage of $16.75 USD per hour, and is designed for individuals who enjoy engaging with people, adapting to dynamic situations, and contributing positively to a team's success. Guest Advocates are the face of the store, responsible for greeting visitors warmly, helping resolve concerns, promoting store offerings, and ensuring that every guest leaves with a positive impression.
This role requires a blend of interpersonal skills and operational awareness. Guest Advocates should be comfortable interacting with diverse guests and team members, providing accurate information about Target's products and services, including digital solutions like the Target App and loyalty programs. Duties extend from cashiering and bagging to assisting with order pick-up and Drive Up services, necessitating a flexible approach and willingness to learn and adapt.
In this position, no two days are the same, offering a variety of tasks that keep the job engaging and fast-paced. Guest Advocates not only support checkout operations but also contribute to maintaining store cleanliness, stocking supplies, and ensuring compliance with safety and operational standards. This comprehensive exposure allows team members to develop valuable retail skills, communication proficiencies, and problem-solving abilities that are transferable to many future career paths.
Target prioritizes guest satisfaction by empowering team members to take initiative and make decisions that enhance the shopping experience. The company invests in thorough training programs to equip Guest Advocates with the necessary tools and knowledge to excel in their roles. Target's commitment to flexibility accommodates varied work schedules, including nights, weekends, holidays, and peak shopping times, making it ideal for individuals seeking adaptable employment options.
Overall, joining Target as a Guest Advocate means becoming part of a vibrant community where every team member's contribution is valued, and professional growth is encouraged. This role offers a supportive environment with opportunities to build a foundation in retail, customer service, and technology-driven solutions, all while contributing to a welcoming atmosphere that makes Target a favorite shopping destination.
Job Requirements
- Ability to accurately handle checkout operations and transactions
- Ability to scan, handle and move merchandise efficiently and safely including lifting up to 44 pounds
- Flexible work schedule including nights, weekends, and holidays
- Reliable and prompt attendance
- Ability to remain mobile for the duration of a scheduled shift
- Capability to work in varying temperatures and humidity conditions
- Willingness to comply with all safety policies and procedures
- Ability to receive training and adapt to company standards
Job Qualifications
- High school diploma or equivalent
- Experience in customer service preferred but not required
- Ability to communicate effectively including using positive language
- Welcoming and helpful attitude toward guests and team members
- Attention to detail while prioritizing tasks
- Willingness to educate guests and engage around products and services
- Ability to operate handheld scanners and other technology equipment
- Ability to work independently and with a team
- Capability to remain focused and composed in a fast-paced environment
- Ability to accomplish multiple tasks within established timeframes
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests while completing daily tasks
- Engage with guests in a welcoming way to help solve their specific needs
- Make the guest aware of current promos, store activities and events
- Be knowledgeable about the tools, products, and services available in the store and specific to your area
- Thank guests and let them know we’re happy they chose to shop at Target
- Know and speak to the benefits of Target Loyalty programs and assist with application or sign-up as needed
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Understand and show guests how to use the features within the Target App including Wallet
- Be familiar with Order Pick-Up, Drive Up and online ordering, and direct guests to use these features
- Attempt every return and follow register prompts, partnering with Leaders as needed to solve for the guest
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
- Stock supplies during store open hours while being available for the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times, comply with safety policies and report hazards
- Support guest services such as order pick up, Drive-up Orders, DU Returns, and maintain compliance with laws
- Perform all other duties based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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