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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2243)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
employee discount
Training and development programs
flexible schedules

Job Description

Target Corporation is a renowned retail giant known for its commitment to delivering exceptional guest experiences every day. Founded with the mission to help families discover the joy of everyday life, Target has grown to be one of the leading discount retailers in the United States, featuring a wide range of products from apparel and electronics to groceries and household essentials. The company is recognized for its values-driven culture and dedication to creating a welcoming environment for both guests and team members alike. Working at Target is not just about fulfilling a job function; it’s about being part of a team that prioritizes inclusivity, innovation, and community connection. This dynamic culture fosters not only retail excellence but also career development and meaningful personal growth.

The role of a Guest Advocate at Target is a pivotal position designed for individuals who are passionate about providing outstanding customer service and engagement. As a Guest Advocate, you will be at the forefront of enhancing the guest's shopping experience by welcoming and assisting guests, promoting loyalty programs, explaining Target's digital tools and services, and ensuring store cleanliness and efficiency. This role is essential in bridging the gap between guests and the vast array of services and products available within the store. Beyond typical cashier duties, the Guest Advocate is empowered to solve guest concerns with empathy and professionalism while operating in a fast-paced retail environment.

Working as a Guest Advocate involves a diverse set of responsibilities that make every day unique. You will greet guests warmly, educate them about ongoing promotions and loyalty benefits, and support various order fulfillment services such as Order Pick-Up and Drive Up. This role also requires skillful communication, use of technology like handheld scanners and the Target App, and adherence to Target’s safety and ethical standards. The position demands flexibility in schedule, including nights, weekends, holidays, and peak shopping periods, reflecting the retail industry's dynamic nature.

Target offers an excellent training program designed to equip Guest Advocates with the knowledge and skills necessary to succeed, allowing individuals to build competencies valuable for a career in retail or related fields. Ideal candidates are those who thrive in a team-oriented environment, can multitask efficiently, and are committed to creating positive and memorable guest interactions. The initial hourly rate for this position is $15.50, reflecting Target’s commitment to fair compensation and rewarding the essential work of its team members.

For those seeking a vibrant and rewarding entry-level position with opportunities for growth, Target’s Guest Advocate role provides a remarkable pathway. This role not only supports the store's operational excellence but also fosters a culture where every team member's contribution is valued, making Target a great place to work and grow professionally.

Job Requirements

  • Ability to communicate effectively using positive language
  • welcoming and helpful attitude toward guests and team members
  • attention to detail and ability to prioritize tasks
  • willingness to educate guests about products and services
  • ability to operate multiple frequency devices and handheld scanners
  • ability to work independently and in a team
  • ability to remain focused and composed under pressure
  • accurately handle checkout operations and transactions
  • physically capable of lifting up to 44 pounds
  • availability for flexible work schedule including nights, weekends, and holidays
  • reliable and prompt attendance
  • mobility to remain on feet during entire shift
  • ability to work in varying temperature and environmental conditions

Job Qualifications

  • High school diploma or equivalent preferred
  • previous retail or customer service experience is a plus but not required
  • strong communication skills including positive language and active listening
  • ability to operate handheld scanners and other technology
  • ability to work in a fast-paced environment and manage multiple tasks
  • flexibility to work varied shifts including nights, weekends, and holidays
  • teamwork and problem-solving skills

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by greeting guests while completing daily tasks
  • engage guests in a helpful manner to solve specific needs and inform them about promos and store activities
  • be knowledgeable about store tools, products, and services to solve guest issues and improve experience
  • scan and bag guest items efficiently and accurately adhering to food safety and company standards
  • minimize guest wait time while maintaining service and accuracy
  • support guest services such as order pick up, drive up, and online ordering, ensuring compliance with laws and company policies

Job Criteria

Experience

No experience required


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