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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1104)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling

Job Description

Target is a renowned retail giant committed to providing a pleasant and convenient shopping experience across its extensive network of stores in the United States. Known for its vibrant culture and dedication to community, Target combines quality merchandise with excellent customer service to make everyday life more joyful for families. As an employer, Target fosters a supportive and inclusive work environment that encourages personal and professional growth. The company values diversity, innovation, and collaboration, ensuring that team members feel empowered and appreciated while contributing to the company’s mission and goals.

The role of a Guest Advocate at Target epitomizes the company’s commitment to exceptional customer service and operational excellence. This position is essential in creating a welcoming environment for guests by providing attentive, friendly, and efficient service. As a Guest Advocate, you will engage directly with guests, assisting them with their purchases, questions, and any concerns they may have, ensuring a seamless shopping experience. The role requires adaptability, strong communication skills, and the ability to work collaboratively with other team members to meet guests’ needs across various service touchpoints, including checklanes, guest services, gift registry, pick-up, and drive-up.

This hourly position starts at $15.75 USD, offering competitive compensation for individuals who thrive in fast-paced, dynamic retail settings. Target emphasizes the importance of providing meaningful job experiences that help team members build skills applicable to future career opportunities, including decision-making, problem-solving, and customer engagement. The Guest Advocate is responsible not only for processing transactions accurately and efficiently but also for promoting Target’s loyalty programs and digital services, thereby fostering loyalty and repeat visits from guests.

Beyond daily retail duties, Guest Advocates contribute towards maintaining store cleanliness, compliance with safety policies, and supporting various service channels such as order pick-up and drive-up services. They are empowered to handle returns, answer questions about store promotions and activities, and assist guests in utilizing the Target app and digital features. This position requires readiness to work flexible schedules, including nights, weekends, holidays, and peak shopping times, ensuring the highest standards of guest experience are maintained.

Target offers comprehensive training to equip new hires with the necessary tools and knowledge to succeed in this role, making it an excellent opportunity for individuals eager to develop customer service expertise and a career path in retail. The company values team members who can work efficiently and independently, communicate effectively, and maintain composure under pressure. Physical requirements include the ability to stand and remain mobile throughout shifts, and occasionally lift merchandise weighing up to 44 pounds.

Working at Target means being part of a team that values safety, ethical conduct, and compliance with all applicable laws and policies. The company supports diversity, inclusion, and accommodations for applicants with disabilities, fostering an equitable and respectful workplace environment. Benefits for eligible employees span financial, educational, and well-being domains, reinforcing Target’s commitment to team member satisfaction and success.

Job Requirements

  • Ability to work a flexible schedule including nights, weekends, holidays, and peak shopping times
  • reliable and prompt attendance
  • ability to remain mobile for the duration of shifts
  • capability to lift or move product up to 10 pounds frequently and up to 44 pounds occasionally without assistance
  • ability to work in varying temperature and humidity conditions
  • capability to handle cash register operations accurately
  • willingness to engage guests with a welcoming and helpful attitude
  • attention to detail while prioritizing tasks
  • ability to communicate using multiple frequency devices

Job Qualifications

  • High school diploma or equivalent
  • prior retail or customer service experience preferred
  • effective communication skills including positive language and attentiveness
  • ability to operate handheld scanners and technology
  • ability to work independently and with a team
  • capability to remain focused and composed in a fast-paced environment
  • proficiency in promoting products and services
  • familiarity with digital tools such as the Target app
  • understanding of safety policies and ethical conduct

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by greeting guests as you complete daily tasks
  • engage with guests in a welcoming way to help solve their specific needs
  • promote current promos, store activities, and events
  • be knowledgeable about tools, products, and services available in the store and specific to your area
  • thank guests and communicate benefits of Target loyalty programs
  • scan and bag guest items efficiently and accurately
  • minimize guest wait time while maintaining service and accuracy
  • assist guests in using features of the Target app including wallet
  • support order pick-up, drive-up, and online ordering processes
  • follow register prompts and partner with leaders to solve guest issues while adhering to policies
  • maintain a clean and clutter-free work area
  • stock supplies during store hours while being available for guests
  • demonstrate ethical conduct, safe work practices, and compliance
  • report and correct hazards where possible
  • perform all other duties based on business needs

Job Criteria

Experience

No experience required


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