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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1078)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
Tuition Reimbursement
wellness programs

Job Description

Target is a leading retail corporation known for creating a superior shopping experience that blends convenience, quality, and value for millions of guests across the United States. Established with a mission to help all families discover the joy of everyday life, Target has built a strong reputation around its commitment to community engagement, sustainability, diversity, and an inclusive work culture. As a Fortune 500 company, Target continues to innovate with a focus on guest satisfaction, bringing together in-store and digital solutions that meet and exceed customer expectations in a welcoming environment. Working at Target means being part of a team that values collaboration, growth, and service excellence.

The Guest Advocate role at Target is designed to provide a dynamic, people-focused experience that develops valuable skills for anyone interested in pursuing a career in retail or customer service. This position is hourly with a starting wage of $15.00 USD per hour and offers the chance to engage directly with guests to ensure their shopping experience is smooth, personalized, and enjoyable. Guest Advocates are key players in driving loyalty and operational excellence—they assist guests with purchases, returns, and product knowledge, while promoting Target’s loyalty programs and digital tools.

The role involves a blend of responsibilities that focus on both guest interaction and backend operations, making it an exciting opportunity for individuals who thrive in a fast-paced, interactive environment. Guest Advocates demonstrate a strong commitment to providing exceptional customer service by greeting guests warmly, responding to inquiries, and facilitating a hassle-free checkout process. This position also requires keeping the work area organized, handling merchandise safely, and actively participating in upholding the culture of safety and compliance throughout the store.

In addition to engaging face-to-face with guests, the role supports Target’s digital shopping services such as Order Pick-Up and Drive-Up, helping guests navigate and enroll in these convenient features. The Guest Advocate also plays a critical role in executing company policies regarding returns, age-restricted sales, and overall store operations. This position encourages team collaboration and offers ongoing training to build the technical and interpersonal skills necessary for career advancement in retail.

Flexibility is a cornerstone of the Guest Advocate role, with the expectation of working varied schedules that include nights, weekends, holidays, and other peak shopping times. This flexibility ensures comprehensive coverage of guest service needs while providing employees with diverse scheduling opportunities. Physically, the role requires standing for extended periods, moving merchandise safely, and adapting to various working conditions including indoor and outdoor environments.

Overall, the Guest Advocate position at Target is more than just a job—it is a platform for growth, learning, and contributing to a company committed to excellence in customer experience. Those who join the team will benefit from competitive pay, ongoing development, and a supportive work environment focused on respect, inclusion, and collaboration. By embodying Target’s values, Guest Advocates help create an inviting atmosphere that inspires guests to choose Target as their preferred shopping destination time and time again.

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible schedules including nights weekends and holidays
  • excellent communication skills
  • ability to stand and remain mobile for extended periods
  • capable of lifting or moving merchandise up to 44 pounds
  • customer-focused attitude
  • ability to operate technology devices and follow safety standards

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • effective communication skills
  • ability to multitask and work in a fast-paced environment
  • familiarity with using technology such as handheld scanners and point-of-sale systems
  • positive attitude and team player
  • basic math and problem-solving skills

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience
  • create a welcoming experience by greeting guests
  • engage with guests to help solve their needs
  • promote current promotions and store activities
  • assist guests with loyalty program enrollment
  • scan and bag guest items efficiently and accurately
  • maintain a clean, clutter-free work area
  • support guest services such as order pick-up and drive-up
  • follow safety policies and compliance regulations
  • handle returns and transactions accurately
  • communicate and interact to build positive guest experiences

Job Criteria

Experience

No experience required


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