Ochsner Health logo

Greeter/Concierge - Float

Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development

Job Description

Ochsner Health is a renowned healthcare system that has been dedicated to serving communities since its inception in 1942. With a rich history marked by continual progress and unwavering commitment, Ochsner Health stands as a pillar of excellence in patient care, medical innovation, education, and leadership. The organization prides itself on fostering an environment where every employee plays a crucial role in improving the health outcomes of the diverse patient population it serves. Whether engaged directly with patients or supporting clinical teams, Ochsner Health employees contribute significantly to making a positive difference in the healthcare sector.

This opportunity is for a Front Entrance Greeter position at Ochsner Health, a vital role that serves as the first point of contact for patients, family members, and visitors. The greeter warmly welcomes everyone who arrives at the facility, ensuring they feel respected and supported from the moment they enter. This position involves following detailed instructions, policies, and procedures to assist visitors effectively and maintain a welcoming environment. It requires strong interpersonal skills, good judgment, and an ability to communicate clearly. This role does not require prior work experience but does necessitate basic reading and writing abilities to guide and assist patients. It offers a unique chance to be part of a respected healthcare institution that values teamwork, professionalism, and patient-centered care. The Front Entrance Greeter is also responsible for helping patients safely get in and out of vehicles, providing directions to appropriate departments, and collaborating with volunteers and medical personnel to ensure logistical support such as wheelchair availability. The role emphasizes professionalism, adaptability to different patient needs, and compliance with healthcare regulations to protect patient privacy and safety. Ochsner Health supports professional development and compliance with federal, state, and local laws, making this a rewarding and growth-oriented position for those looking to make a meaningful impact in healthcare without requiring previous professional experience.

Job Requirements

  • Ability to read and write in order to communicate and give instructions to patients
  • No prior work experience required
  • Ability to exert physical effort including lifting over 100 pounds occasionally
  • Ability to stand for prolonged periods
  • Manual dexterity
  • Ability to follow detailed instructions, policies, and procedures
  • Exposure to communicable diseases and hazardous materials
  • Compliance with federal, state and local laws and healthcare regulations

Job Qualifications

  • Ability to read and write in order to communicate and give instructions to patients
  • Excellent interpersonal skills
  • Good judgement skills
  • Telephone skills
  • High school diploma or equivalent preferred

Job Duties

  • Greets patients and visitors in a courteous and professional manner
  • Assists patients in and out of vehicle in a safe manner
  • Directs patients and visitors to the appropriate departments and accurately answers patients' questions
  • Works harmoniously with volunteers and medical personnel to ensure a steady supply of wheelchairs at front doors through the day
  • Maintains assigned entrances in a clean and orderly manner
  • Participates in activities for personnel development and required training
  • Adapts behavior to the specific patient population including respect for privacy and communication style
  • Performs other related duties as required

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef