Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs

Job Description

Marriott International is a renowned global hospitality company that operates a vast portfolio of hotels and related lodging facilities worldwide. As a leader in the hotel industry, Marriott continuously strives to deliver exceptional experiences to its guests through high-quality service, innovation, and a commitment to wellness and inclusivity. One of its prominent brands, Westin Hotels & Resorts, is especially dedicated to promoting wellness and enabling guests to regain control and enhance their well-being during their travels. Marriott International prides itself on fostering an equal opportunity environment, welcoming individuals from diverse backgrounds and ensuring a nondiscriminatory workplace where talent and unique experiences are honored and celebrated.

The role of Runner at Marriott's Westin brand is integral to ensuring smooth operations throughout the hotel by supporting various departments and delivering a seamless guest experience. This position involves working across multiple departments, including housekeeping, engineering, banquets, restaurants, and the front office, to provide timely delivery and support to guests and associates. Unlike typical roles that focus simply on moving items, this position emphasizes creating a memorable and unique experience for every guest, making the runner’s work vital to the hotel’s success. Employees in this role are expected to maintain high standards of safety, professionalism, and confidentiality, fostering an environment that reflects the brand's values.

The Runner must be physically capable of standing, sitting, or walking for extended periods and maneuvering through confined, elevated, or narrow spaces, including stairs and service ramps. They must be comfortable engaging in physical tasks, such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 55 pounds without assistance. Additionally, they must have the ability to visually inspect tools, equipment, and communication materials of varying formats and sizes. Beyond fulfilling these physical requirements, the role calls for a proactive, hands-on approach in executing daily duties and adapting to the dynamic needs of the hotel environment.

This position is especially suited for individuals who enjoy a fast-paced, diverse work setting and are passionate about contributing to guests' well-being and satisfaction. Marriott International does not require prior experience or supervisory experience for this role but looks for enthusiastic candidates who embody optimism, adventure, and a commitment to wellness—traits that align with the Westin brand’s mission. The company encourages those who are active and take pride in maintaining their well-being to apply, as the company supports a culture where associates can thrive both personally and professionally.

Working as a Runner at Marriott International offers the opportunity to belong to a global team committed to upholding quality, safety, and guest satisfaction standards. Employees are expected to present themselves professionally, ensuring their uniform and personal appearance align with organizational expectations. This role is ideal for anyone seeking an entry-level position within a prestigious hospitality company where they can build valuable skills, gain diverse operational knowledge, and grow within a company dedicated to wellness and inclusivity. Marriott International’s commitment to equal employment opportunity fosters a welcoming environment where every associate’s unique background contributes to the company’s overall strength and culture.

Job Requirements

  • high school diploma or equivalent
  • no prior work experience needed
  • ability to stand, sit, or walk for long durations
  • physical fitness to move objects up to 55 pounds
  • willingness to work flexible hours and across departments
  • adherence to safety policies and procedures
  • professional appearance and communication skills

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no prior related work experience required
  • ability to work on feet for extended periods
  • effective communication skills
  • commitment to maintaining confidentiality and professionalism
  • enthusiasm for guest service and teamwork
  • physical capability to handle lifting and moving objects up to 55 pounds

Job Duties

  • deliver items to guests promptly and efficiently
  • provide support to housekeeping, engineering, banquets, restaurants, and front office
  • ensure smooth operations by assisting various hotel departments
  • maintain a safe work environment by following company policies and procedures
  • uphold quality standards and maintain professionalism in appearance and communication
  • move, lift, carry, push, pull, and place objects up to 55 pounds
  • read and verify information accurately in various formats

Job Criteria

Experience

No experience required


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