General Runner

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.00 - $16.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
Diverse and inclusive workplace

Job Description

JW Marriott is a prestigious luxury hotel brand within the portfolio of Marriott International, known globally for its dedication to exceptional hospitality and guest satisfaction. With more than 100 beautiful properties located in gateway cities and distinctive resort locations worldwide, JW Marriott emphasizes a work culture that values the well-being, development, and success of its associates. The brand honors the legacy of its founder, J. Willard Marriott, by championing genuine, intuitive, and innovative service. Employees at JW Marriott become part of a diverse global community where camaraderie and respect are fundamental to everyday work life. The company provides extensive training, career advancement opportunities, and supports a holistic approach to employee wellness. This nurturing environment ensures that associates are not only equipped to deliver the highest quality of service for guests but also foster their own personal and professional growth, embodying what the brand calls The JW Treatment.

The Runner position at JW Marriott plays a critical role in ensuring smooth and seamless operations throughout the hotel by supporting multiple departments such as housekeeping, engineering, banquets, restaurants, and the front office. Unlike typical roles that focus solely on transporting items, this job centers on creating a memorable and unique experience for every guest. Runners are vital in delivering items promptly to guests’ rooms or assisting staff wherever needed, thereby enhancing operational efficiency. The role is physically demanding, requiring individuals to be active and mobile, including standing, walking, and navigating confined or elevated spaces like stairs and service ramps. Runners must be capable of transporting items up to 55 pounds, bending, twisting, and visually verifying information to ensure tasks are completed accurately. Beyond the physical responsibilities, Runners must maintain professionalism, follow company policies, and uphold the highest quality and safety standards while presenting a professional appearance. This position is suitable for individuals with a high school diploma or GED equivalent and does not require prior work experience or supervisory skills, making it ideal for those starting their career in the hospitality sector. Working as a Runner at JW Marriott offers an opportunity to be part of a world-renowned luxury hospitality brand where individual contributions directly impact the quality of guest experiences and overall hotel success. This role is more than a job; it is a chance to grow within one of the most respected names in hospitality and be part of a team that values inclusivity and equal opportunity for all associates.

Job Requirements

  • high school diploma or GED equivalent
  • physical ability to stand, sit, or walk for extended periods
  • ability to navigate narrow, confined, or elevated spaces including stairs and service ramps
  • capability to lift and carry objects weighing up to 55 pounds without assistance
  • ability to visually inspect tools, equipment, or machines
  • ability to bend, twist, pull, and stoop
  • commitment to following company policies and procedures
  • maintaining confidentiality
  • professionalism in appearance and communication

Job Qualifications

  • high school diploma or GED equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to read and visually verify information
  • physical stamina to stand, walk, and move in confined or elevated spaces
  • ability to lift and carry up to 55 pounds without assistance

Job Duties

  • deliver items directly to guests in their rooms
  • provide support to housekeeping, engineering, banquets, restaurants, and front office departments
  • ensure timely and efficient movement of items throughout the hotel
  • follow company policies and safety standards
  • maintain confidentiality and professionalism
  • maintain personal appearance and communications professionally
  • assist with other reasonable job duties as requested

Job Criteria

Experience

No experience required


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