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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
401(k)
Paid Time Off
Job Description
Petco Animal Supplies, Inc. is a well-established leader in the pet care industry, proudly serving pet parents and their beloved pets for over 60 years. Known as "where the pets go," Petco offers a comprehensive range of pet products and services including nutritious meals, engaging toys, trusted supplies, and expert advice. With more than 1,500 stores across the United States, Mexico, and Puerto Rico, alongside over 250 Vetco Total Care hospitals and hundreds of preventive care clinics, Petco has made a significant mark in enhancing the lives of pets and their owners. Their commitment goes beyond retail; in 1999, they... Show More
Job Requirements
- High school diploma or GED preferred
- 3+ years of management experience (retail leadership preferred)
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- Genuine passion for pets and customer service
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds
- Flexible availability to support Pet Care Center operating hours including evenings, weekends, and holidays
- This is a full-time, in-store position
- Must be able to work in proximity to animals with exposure to animal dander, odors, noises, and cleaning chemicals
Job Qualifications
- 3+ years of management experience (retail leadership preferred)
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- A genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Lead by example — coaching in the moment, celebrating wins, and making work meaningful and fun
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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