Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $125,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
short-term disability
critical illness insurance
accident coverage
Paid Time Off
Hospital Indemnity insurance
permanent life insurance
Pet insurance
Job Description
Fogo de Chao is a renowned Brazilian steakhouse chain known for its authentic churrasco dining experience. The establishment is dedicated to delivering an unforgettable dining journey that celebrates the Culinary Art of Churrasco, a traditional Brazilian method of roasting meat over an open flame. With a mission centered around igniting fire and joy, Fogo de Chao prioritizes the well-being of its team members, guests, and communities. This commitment is reflected in their core values of teamwork, integrity, excellence, humility, and the unique spirit of Deixa Comigo, which embodies a culture of support and accountability. As a globally recognized restaurant brand, Fogo de Chao prides itself on fostering a welcoming environment where everyone feels included and valued at the table. The company is deeply invested in its employees' professional and personal growth, offering fulfilling career opportunities across all levels within the organization. Employment at Fogo de Chao is not just a job but a purposeful journey aimed at building better futures for its team members and the broader community.
The General Manager role at Fogo de Chao is a pivotal leadership position responsible for overseeing the full scope of restaurant operations to ensure financial success and exceptional guest satisfaction. The position offers a competitive annual salary range from $85,000 to $125,000, depending on relevant work experience. The General Manager leads both Front of House and Heart of House teams, including restaurant managers and office assistants, to maintain staffing levels and operational efficiency. A significant aspect of the role involves developing the next generation of restaurant leaders, as well as partnering with the Sales Manager to boost group dining sales, coordinate events, and optimize space utilization. The General Manager is tasked with executing structured training programs like the Manager in Development Program to cultivate new managerial talent. They also play a critical part in talent acquisition efforts by communicating promotion opportunities and onboarding new leaders. Guest satisfaction is a top priority, with responsibilities including monitoring guest feedback, analyzing trends, and implementing improvement plans to maintain brand consistency in service quality and product offerings. The role demands expertise in managing revenue targets, forecasting, and adjusting strategies to close revenue gaps while staying attuned to local and industry dining trends. Operational duties extend to facilities maintenance and ensuring safety protocols for both guests and team members. Candidates for this role must demonstrate strong leadership, operational acumen, and the ability to thrive under pressure while maintaining a guest-focused approach. Overall, this position offers an exciting opportunity for experienced restaurant professionals seeking to lead a dynamic team within a prestigious and culturally rich dining environment.
The General Manager role at Fogo de Chao is a pivotal leadership position responsible for overseeing the full scope of restaurant operations to ensure financial success and exceptional guest satisfaction. The position offers a competitive annual salary range from $85,000 to $125,000, depending on relevant work experience. The General Manager leads both Front of House and Heart of House teams, including restaurant managers and office assistants, to maintain staffing levels and operational efficiency. A significant aspect of the role involves developing the next generation of restaurant leaders, as well as partnering with the Sales Manager to boost group dining sales, coordinate events, and optimize space utilization. The General Manager is tasked with executing structured training programs like the Manager in Development Program to cultivate new managerial talent. They also play a critical part in talent acquisition efforts by communicating promotion opportunities and onboarding new leaders. Guest satisfaction is a top priority, with responsibilities including monitoring guest feedback, analyzing trends, and implementing improvement plans to maintain brand consistency in service quality and product offerings. The role demands expertise in managing revenue targets, forecasting, and adjusting strategies to close revenue gaps while staying attuned to local and industry dining trends. Operational duties extend to facilities maintenance and ensuring safety protocols for both guests and team members. Candidates for this role must demonstrate strong leadership, operational acumen, and the ability to thrive under pressure while maintaining a guest-focused approach. Overall, this position offers an exciting opportunity for experienced restaurant professionals seeking to lead a dynamic team within a prestigious and culturally rich dining environment.
Job Requirements
- High school diploma or equivalent
- Minimum 5 years experience in restaurant operations
- 3 years knowledge of churrasco and churrascaria cuisine preferred
- Proficient in food safety, sanitation, and kitchen operations
- Experience in staff management and leadership
- Ability to travel occasionally
- Strong analytical and communication skills
- Physical ability to lift and/or move up to 25 pounds
- Capability to manage high-stress situations and conflicts
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in hotel/restaurant management is desirable
- 5 years restaurant operations experience
- 3 years churrasco and churrascaria cuisine knowledge preferred
- Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Strong leadership and interpersonal skills
- Ability to analyze guest feedback and implement service improvements
- Experience with financial forecasting and operations management
Job Duties
- Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant
- Attract, develop, and retain restaurant leadership
- Ensure appropriate staffing levels throughout the restaurant
- Develop Next Level Restaurant Leaders
- Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time
- Execute the Manager in Development Program for new managers in training
- Partner with Talent Acquisition to communicate promotion opportunities and offer letters
- Ensure guest satisfaction and brand consistency in quality of service and product
- Review Guest Sentiment, determine trends, identify gaps, and create improvement plans
- Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter
- Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps
- Recognize local and industry dining trends
- Responsible for full restaurant operational and financial success
- Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner
- Achieve annual EBITDA targets
- Ensure Guest and employee safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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