General Manager-Slim Chickens Dothan, AL

The hiring establishment is a restaurant operation focused on delivering high-quality food, exceptional customer service, and maintaining strict standards for cleanliness and safety. This restaurant prides itself on upholding strong company goals and standards that include food quality and safety, staffing, restaurant cleanliness, customer service, cost controls, and facilities maintenance. It operates within a structured leadership team composed of assistant managers, shift managers, and crew members, all led by a General Manager who devises the operational direction under the guidance of a district manager and other supervisors. The company culture emphasizes respect, teamwork, and adherence to policies, aiming to set high standards among its leaders to foster a positive and productive work environment. The restaurant sector demands a keen eye for managing daily operations, ensuring that every guest has a memorable dining experience through quality food, clean surroundings, and excellent customer service.

The role of the General Manager at this restaurant is pivotal and entails comprehensive oversight of the entire operation. The General Manager is responsible for managing all activities and employees within the restaurant to ensure that corporate standards and expectations are met or exceeded. This leadership role requires managing subordinate staff through recruitment, interviewing, hiring, promotion, discipline, and termination processes according to company policies. The General Manager also supervises food preparation processes to uphold brand standards, handles customer complaints efficiently, and oversees the timely opening and closing of the restaurant.

Maintaining a clean and safe working environment that complies with company policies and applicable laws is critical, alongside managing cash procedures and administering key operational tasks. These duties include building employee schedules, making food orders, conducting inventory counts, performing food safety checks, and submitting maintenance requests. Beyond daily operations, the General Manager fosters crew development through effective training strategies, ensuring that team members are skilled in customer service, product knowledge, and safety regulations.

The role also involves monitoring quality by engaging with customers and providing feedback to improve crew performance, optimizing service times for efficiency, and training staff in customer courtesy. The General Manager ensures all cleaning plans are followed and evaluated, the inventory levels are monitored, and security of cash and supplies is maintained. The individual is expected to follow district manager priorities and enforce company policies on discounts and promotions. Additionally, this role requires handling administrative tasks, driving bank deposits, and maintaining clear and professional communication across all levels of staff and customers.

To succeed as a General Manager in this environment, strong problem-solving, decision-making, and leadership skills are essential, coupled with a working knowledge of business documentation, basic mathematics including fractions and percentages, and proficiency with common software like Microsoft Word and Excel. The position requires a minimum educational level of a high school diploma or GED, a valid driver’s license with a good driving record, and the ability to operate a vehicle. Candidates must be 21 years or older. The physical demands of this role include long periods of standing, constant movement throughout different parts of the restaurant, frequent communication, occasional use of office machinery, lifting, and exposure to hot equipment and cooking oil.

This role is central to achieving operational excellence and enhancing the customer experience in the restaurant, making the General Manager a critical leader capable of driving performance, safety, and quality in a fast-paced food service environment.