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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $90,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring establishment is a restaurant operation focused on delivering high-quality food, exceptional customer service, and maintaining strict standards for cleanliness and safety. This restaurant prides itself on upholding strong company goals and standards that include food quality and safety, staffing, restaurant cleanliness, customer service, cost controls, and facilities maintenance. It operates within a structured leadership team composed of assistant managers, shift managers, and crew members, all led by a General Manager who devises the operational direction under the guidance of a district manager and other supervisors. The company culture emphasizes respect, teamwork, and adherence to policies, aiming to set... Show More
Job Requirements
- High school diploma or G.E.D.
- managerial, supervisory, leadership, and customer service experience
- ability to read, analyze, create and interpret general business memos and documents
- excellent written, verbal and group communication skills
- ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
- strong problem solving and decision-making skills
- good computer skills including being proficient in Word and Excel
- driver’s license, a good driving record, and have access to a vehicle
- must be 21 years or older
Job Qualifications
- Ability to read, analyze, create and interpret general business memos and documents
- excellent written, verbal and group communication skills
- ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
- strong problem solving and decision-making skills
- ability to make good decisions and adapt to changing situations
- good computer skills including being proficient in Word and Excel
- ability to learn and use other software as required
- managerial, supervisory, leadership, and customer service experience
- high school diploma or G.E.D.
- driver’s license, a good driving record, and have access to a vehicle
- must be 21 years or older
Job Duties
- Manage the activities and employees of a specific restaurant
- direct all the members of subordinate staff and hold them accountable
- recruit, interview, hire, promote, discipline, and terminate crew members and shift managers in accordance with company policies and procedures
- supervise and help prepare food that meets or exceeds brand standards
- resolve complaints from customers and report issues or incidents to supervisors
- ensure the restaurant is opened and closed on time
- maintain a clean restaurant that meets or exceeds company standards
- ensure the restaurant is following proper cash procedures as outlined in the handbook
- foster a safe working environment that complies with company policies, any applicable laws, and common sense
- perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others
- develop crew members using the company’s training procedures
- use shift plan to organize and manage the crew during the shift
- treat all others with respect and follow the company handbook and policies when dealing with subordinates
- monitor product quality during shift by talking to customers during walk-throughs and when working off-line
- monitor product quality by managing crew performance and providing specific feedback
- monitor services times and focus on increasing efficiency and lowering speed of service
- train crew to respond promptly to customer needs
- train crew in customer courtesy
- train crew to maintain store cleanliness during shift
- follow and evaluate store cleaning plan
- complete crew orientation and general training process
- train crew in new products
- cross train crew in various positions
- give specific training on problem areas as need
- recommend high-performing crew to general manager for promotion to shift supervisors
- follow all food safety procedures
- monitor inventory levels to ensure product availability and order products as needed
- manage security of cash, supplies, and equipment during shifts
- follow store priorities set by the district manager
- ensure restaurant follows company policies for discounts and promotions
- drive deposits to the bank
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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