Job Overview
Employment Type
Full-time
Compensation
Salary
Range $119,500.00 - $161,300.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Parks and Resorts is a well-established hospitality company renowned for delivering exceptional guest experiences within some of the most iconic locations across the United States. With over a century of history, Delaware North operates in multiple sectors, including hotels, restaurants, entertainment venues, casinos, and national parks. Their commitment to service excellence, team member development, and sustainability sets them apart as a leader in the hospitality industry. Their presence in national parks provides a unique opportunity to work in breathtaking natural environments while advancing professionally in a growing company dedicated to preserving these treasured places.
The opportunity at hand is for the role of General Manager at the Wuksachi Lodge and Lodgepole Market, located within Sequoia National Park, California. This position is a pivotal leadership role responsible for overseeing all lodging, food and beverage, and retail operations at these facilities. The successful candidate will share a passion for delivering the highest quality of service, demonstrating great pride in their work and the profound impact it has on guests’ memorable moments or special occasions. This full-time management position offers a competitive base salary ranging from $119,500 to $161,300 annually, with additional compensation opportunities including an annual bonus plan based on individual and company performance, as well as a role-based, uncapped sales incentive plan.
The General Manager at Wuksachi Lodge will inspire and lead their team through effective training, development, and management of people, processes, budgets, and expenses. The role requires strong operational and financial acumen to ensure smooth day-to-day functioning while delivering an outstanding guest experience. Delaware North supports its leaders with resources and benefits such as housing and relocation assistance, comprehensive medical, dental, and vision insurance, 401(k) plans with company match, paid vacation and holidays, parental leave, tuition reimbursement, and generous employee discounts across the company’s properties. The company culture emphasizes personal and professional growth, providing multiple career advancement opportunities across its network of parks and resorts throughout the country.
Candidates looking to thrive in this role should be excited about working in a unique national park setting, managing diverse operations inclusive of lodging, food, beverage, and retail, and cultivating positive relationships with both guests and vendor partners. The role also involves ensuring compliance with regulatory requirements and maintaining high standards of safety and sanitation. Delaware North values leaders who are adept at balancing operational efficiency with exceptional customer service and team development. If you are ready to take on a challenging and rewarding role that merges hospitality expertise with a love for nature and guest relations, this opening at Sequoia National Park offers an exceptional career path with a company that prioritizes inclusion, employee well-being, and growth.
The opportunity at hand is for the role of General Manager at the Wuksachi Lodge and Lodgepole Market, located within Sequoia National Park, California. This position is a pivotal leadership role responsible for overseeing all lodging, food and beverage, and retail operations at these facilities. The successful candidate will share a passion for delivering the highest quality of service, demonstrating great pride in their work and the profound impact it has on guests’ memorable moments or special occasions. This full-time management position offers a competitive base salary ranging from $119,500 to $161,300 annually, with additional compensation opportunities including an annual bonus plan based on individual and company performance, as well as a role-based, uncapped sales incentive plan.
The General Manager at Wuksachi Lodge will inspire and lead their team through effective training, development, and management of people, processes, budgets, and expenses. The role requires strong operational and financial acumen to ensure smooth day-to-day functioning while delivering an outstanding guest experience. Delaware North supports its leaders with resources and benefits such as housing and relocation assistance, comprehensive medical, dental, and vision insurance, 401(k) plans with company match, paid vacation and holidays, parental leave, tuition reimbursement, and generous employee discounts across the company’s properties. The company culture emphasizes personal and professional growth, providing multiple career advancement opportunities across its network of parks and resorts throughout the country.
Candidates looking to thrive in this role should be excited about working in a unique national park setting, managing diverse operations inclusive of lodging, food, beverage, and retail, and cultivating positive relationships with both guests and vendor partners. The role also involves ensuring compliance with regulatory requirements and maintaining high standards of safety and sanitation. Delaware North values leaders who are adept at balancing operational efficiency with exceptional customer service and team development. If you are ready to take on a challenging and rewarding role that merges hospitality expertise with a love for nature and guest relations, this opening at Sequoia National Park offers an exceptional career path with a company that prioritizes inclusion, employee well-being, and growth.
Job Requirements
- Minimum of 7-10 years of management experience in hotel operations
- multiple operations experience including lodging, food and beverage, and retail preferred
- experience working in national parks preferred
- high school diploma or GED required
- bachelor’s degree in business management or hospitality preferred
- ability to communicate with various levels within the organization
- operational financial management accountability and budgeting experience
- valid driver’s license required
Job Qualifications
- Minimum of 7-10 years of management experience in hotel operations
- multiple operations experience including lodging, food and beverage, and retail preferred
- high school diploma or GED required
- bachelor’s degree in business management or hospitality preferred
- ability to communicate with various levels within the organization
- operational financial management accountability and budgeting experience
- valid driver’s license
Job Duties
- Maintain positive client relations while providing efficient services and quality products
- develop and manage all vendor relationships
- hire, train, and develop management team and ensure all team members are supported and managed effectively
- determine and control staffing levels while maintaining guest service levels
- make operational recommendations and establish prices for products and services within approved budget
- establish and maintain proper safety and sanitation procedures and oversee repair and maintenance of food service equipment
- ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
- verify, prepare, and submit reports and monthly projections and ensure effective systems for cash, inventory, and payroll procedures are in place
- driving a company vehicle as needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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