Job Overview
Employment Type
Full-time
Compensation
Salary
Range $119,500.00 - $161,300.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with up to 4% company match
Annual performance bonus
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Professional certification reimbursement
Friends-and-family discounts
Job Description
Delaware North Parks and Resorts is a globally recognized hospitality and food service company with a rich history spanning over 100 years. As a family-owned business, Delaware North prides itself on delivering exceptional guest experiences across a wide range of venues including iconic sports arenas, national parks, casinos, and hotels. With operations in many of the world's most engaging locations, Delaware North is dedicated to fostering a diverse and inclusive culture where team members can thrive personally and professionally. The company offers comprehensive benefits and unique career advancement opportunities, especially within their national park properties. One of their distinguished locations is Wuksachi Lodge and Lodgepole Market, situated in the breathtaking Sequoia National Park in California. This setting provides a rare chance to work alongside some of the tallest and most majestic redwoods on earth, blending nature with top-tier hospitality services. The presence of on-site housing and shuttle service to town further adds to the convenience and appeal for team members living and working in this iconic natural environment.
The General Manager role at Wuksachi Lodge and Lodgepole Market involves overseeing all aspects of lodging, food and beverage, and retail operations within the lodge and market facilities. This role is at the heart of ensuring outstanding guest service and operational excellence. The General Manager leads a diverse team, focusing on hiring, training, and developing management personnel to maintain high standards of performance and customer satisfaction. Managing budgets, controlling expenses, and optimizing operational systems are critical components of the position. The General Manager is responsible for maintaining vendor relationships, ensuring compliance with federal and local regulations, overseeing safety and sanitation processes, and driving revenue through smart pricing and operational strategies. The salary range for this position is $119,500 - $161,300 per year, complemented by an annual bonus plan based on individual and company performance, plus an uncapped sales incentive plan for role-specific targets. The compensation package reflects Delaware North's commitment to attracting top talent and rewarding outstanding contributions.
Working at Sequoia National Park offers a unique lifestyle and professional opportunity. Team members not only enjoy the chance to contribute to a premier resort in a world-renowned natural setting but also benefit from career growth within Delaware North’s extensive network of national and state park properties across the country. With perks such as on-site housing, discounts on dining and retail, paid vacation, tuition reimbursement, health insurance, and a friendly family atmosphere, this is an ideal role for experienced hospitality professionals seeking to lead in a rewarding, dynamic environment. The General Manager works collaboratively across departments, applying operational insights, people management skills, and financial acumen to deliver memorable guest experiences and meet business objectives. This role is especially well-suited for leaders passionate about hospitality, sustainability, and providing a welcoming atmosphere in a unique park setting.
The General Manager role at Wuksachi Lodge and Lodgepole Market involves overseeing all aspects of lodging, food and beverage, and retail operations within the lodge and market facilities. This role is at the heart of ensuring outstanding guest service and operational excellence. The General Manager leads a diverse team, focusing on hiring, training, and developing management personnel to maintain high standards of performance and customer satisfaction. Managing budgets, controlling expenses, and optimizing operational systems are critical components of the position. The General Manager is responsible for maintaining vendor relationships, ensuring compliance with federal and local regulations, overseeing safety and sanitation processes, and driving revenue through smart pricing and operational strategies. The salary range for this position is $119,500 - $161,300 per year, complemented by an annual bonus plan based on individual and company performance, plus an uncapped sales incentive plan for role-specific targets. The compensation package reflects Delaware North's commitment to attracting top talent and rewarding outstanding contributions.
Working at Sequoia National Park offers a unique lifestyle and professional opportunity. Team members not only enjoy the chance to contribute to a premier resort in a world-renowned natural setting but also benefit from career growth within Delaware North’s extensive network of national and state park properties across the country. With perks such as on-site housing, discounts on dining and retail, paid vacation, tuition reimbursement, health insurance, and a friendly family atmosphere, this is an ideal role for experienced hospitality professionals seeking to lead in a rewarding, dynamic environment. The General Manager works collaboratively across departments, applying operational insights, people management skills, and financial acumen to deliver memorable guest experiences and meet business objectives. This role is especially well-suited for leaders passionate about hospitality, sustainability, and providing a welcoming atmosphere in a unique park setting.
Job Requirements
- Minimum of 7-10 years of management experience in hotel operations
- Multiple operations experience including lodging, food and beverage and retail preferred
- Experience working in National Parks preferred
- High school diploma or GED required
- Bachelor’s degree in business management or hospitality preferred
- Ability to communicate with various levels within the organization
- Operational financial management accountability and budgeting experience
- Valid driver’s license
Job Qualifications
- Minimum of 7-10 years of management experience in hotel operations
- Experience in multiple operations including lodging, food and beverage and retail preferred
- Experience working in National Parks preferred
- High school diploma or GED required
- Bachelor’s degree in business management or hospitality preferred
- Ability to communicate with various levels within the organization
- Operational financial management accountability and budgeting experience
- Valid driver’s license
Job Duties
- Maintain positive client relations while providing efficient services and quality products
- Develop and manage all vendor relationships
- Hire, train, and develop management team and ensure all team members are supported and managed effectively
- Determine and control staffing levels while maintaining guest service levels
- Make operational recommendations and establish prices for products and services within approved budget
- Establish and maintain proper safety and sanitation procedures and oversee repair and maintenance of food service equipment
- Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
- Verify, prepare, and submit reports and monthly projections and ensure effective systems for cash, inventory, and payroll procedures are in place
- Drive a company vehicle as needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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