General Manager - San Jose Sharks Properties

Aramark Sports & Entertainment is a premier leader in managing food and beverage, retail, and e-commerce operations within prominent sports and entertainment venues. They are known for delivering high-quality, customer-focused service across multiple large-scale venues, including arenas, stadiums, and community centers. With their expansive presence spanning 15 countries globally, Aramark is committed to excellence in hospitality and event management, serving millions of guests daily. Their mission is rooted in service and united by purpose, striving not only to meet but exceed the expectations of their partners, communities, and the environment. Dedicated to creating equal employment opportunities, Aramark fosters an inclusive work environment that respects diversity and encourages professional development.

The General Manager role at Aramark Sports & Entertainment is a distinguished leadership position responsible for overseeing the comprehensive management of food and beverage, retail, and e-commerce operations related to the San Jose Sharks across the SAP Center, Tech CU Arena, and three community ice centers. This role involves managing multiple contracted services that generate multi-million dollar revenues while ensuring the seamless alignment of operational execution with financial goals, client expectations, and guest satisfaction. This is a salaried position offering an attractive compensation range of $135,000 to $175,000 annually, with bonus eligibility tied to achieving defined financial and performance objectives.

As the General Manager, you will hold full profit and loss (P&L) responsibility for the food and beverage business, which includes managing concessions, catering, and premium dining offerings across multiple venues. You will be instrumental in orchestrating major sporting events, concerts, catering functions, and other large-scale events, ensuring that operations run smoothly to provide a memorable guest experience. This role requires hands-on leadership, where you will direct a large team of managerial and operational staff across various concepts and locations.

In addition to operational leadership, the General Manager will maintain strong relationships with clients and stakeholders, ensuring ongoing collaboration and successful service delivery. You will be responsible for driving business development strategies in partnership with regional leadership, fostering growth and revenue expansion through innovative food and beverage concepts. Recruiting, mentoring, and developing a high-performing management team will be critical to sustaining operational excellence and achieving business goals.

Working in a dynamic and fast-paced environment, this role demands flexibility, including working evenings, weekends, and holidays, to meet the demands of events and operational needs. Aramark supports employee development and adaptability, emphasizing that job duties may evolve to meet business requirements. This leadership position offers an opportunity to make a significant impact in the sports and entertainment hospitality industry while advancing your career with a global leader committed to service, inclusion, and growth.